There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear
sir
Capitalize word
Sir
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or
madam
Capitalize word
Madam
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, Hope
this
letter finds you well. I am writing to inform you about some unfavourable circumstances I am facing from a
bus
service near Uttara, sector 11. Every morning from Sunday to Thursday, I get my University classes from 8am and your
bus
service is the fastest and lowest cost transportation near my location, considering myself as a student. In the past, the
bus
used to arrive on time but lately, it has arrived
late
Rephrase
later
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than usual. For which I have missed a few of my morning classes. Highlighting an incident that happened recently,
that is
following
this
whole week during morning time when I tried to stop by waving at it, it went passed me unnoticed. I don't know why they are behaving so rudely. I even tried looking up on your website where no new updates regarding
this
delay were published. I am
also
concerned about the hygiene of the
bus
. As it is now more unclean and smelly to bear.
To sum up
, I am very much concerned about
this
bus
services, I am getting recently. Please I honestly request you to investigate properly and take action as soon as possible. Your positive solution will be very favourable for me. Sincerely yours Ava
Submitted by rhamanashfaqur1998 on

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Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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