There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear

sir

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Sir

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or

madam

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Madam

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, Hope

this

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letter finds you well. I am writing to inform you about some unfavourable circumstances I am facing from a

bus

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service near Uttara, sector 11. Every morning from Sunday to Thursday, I get my University classes from 8am and your

bus

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service is the fastest and lowest cost transportation near my location, considering myself as a student. In the past, the

bus

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used to arrive on time but lately, it has arrived

late

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later

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than usual. For which I have missed a few of my morning classes. Highlighting an incident that happened recently,

that is

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following

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this

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whole week during morning time when I tried to stop by waving at it, it went passed me unnoticed. I don't know why they are behaving so rudely. I even tried looking up on your website where no new updates regarding

this

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delay were published. I am

also

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concerned about the hygiene of the

bus

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. As it is now more unclean and smelly to bear.

To sum up

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, I am very much concerned about

this

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bus

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services, I am getting recently. Please I honestly request you to investigate properly and take action as soon as possible. Your positive solution will be very favourable for me. Sincerely yours Ava