you and your family have just come back from a holiday staying in a rented apartment overlooking the sea. The apartment was very unsatisfactory. Write a letter of complaint to the manager of the agency from which you rented the apartment. In your letter, – give details of the things that were unsatisfactory – explain the reactions of the members of your family – ask the manager what he/she is going to do about the situation

Dear Sir or Madam, I am writing to express my dissatisfaction with the new

apartment

which I rented from your good office. I am Jennifer Ramos, the person who rented

apartment

105 in the Park Avenue residential complex

in

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on

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King's Beach Road. I

had

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have

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been on holiday in Spain for the

last

three months with my family. I booked an

apartment

though

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through

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your agency.

While

I was booking the room, I confirmed that the

apartment

had a sea view, but ,

unfortunately

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,unfortunately

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when I arrived at the

apartment

, the view of the sea was blocked by another building.

Moreover

, some of the furniture is broken and my wife is annoyed by that. The air conditioner in the kid's bedroom is not functioning properly, so my kids felt exhausted

last

night .

Therefore

, I am requesting you to change my

apartment

as soon as possible. The property is completely different from the pictures we received. Let me know if you have any other property with a sea view. I look forward to hearing from you. Yours faithfully, Jennifer Ramos