You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

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My name is Nhi

who

Correct pronoun usage

show examples

came to your store #151199 and bought the headphones on November 15th ,

however

Linking Words

I am writing

this

Linking Words

letter because I am quite disappointed with the product you recommended to me I want you to know that the headset has many errors

such

Linking Words

as the headset has no sound , one problem is that you said the product

will

Wrong verb form

would

show examples

be returned if it is defective but when

Correct pronoun usage

apply

show examples

I sent a text message to my friend but didn’t receive any response I bought the headset for extra classes and needed to hear English ,clearly but it didn’t meet my expectations, the main reason was

because

Replace the word

that

show examples

my headphones couldn’t hear clearly, so I panicked for many days

practicing

Change the spelling

practising

show examples

my English I don’t want you to refund me but I hope you will respond to my pending message and please arrange to replace

this

Linking Words

product as soon as possible. I hope

this

Linking Words

issue will be resolved promptly Best regards

quynhtranhbhWed Sep 27 2023

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

162 words

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The Greeting

Memorising facts is the most important way to succeed in education. To what extent do you agree or disagree with this statement? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Some people think that the amount of money spent on library is a waste as new technologies are developing and replacing library functions. Do you agree or disagree?

Some people think that the teenage years are the happiest time of most people’s lives. Others think that adult life brings more happiness, in spite of greater responsibility. Discuss both views and give your own opinion.

Some university students want to learn about other subjects in addition to their main subjects. Others believe that it is more important to give all their time and attention to studying for a qualification. Discuss both these views and give your opinion.