You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently
Dear Sir or Madam,
I have been a satisfied customer for several years, but I am writing regarding the night
dress
I purchased online yesterday. Since I am supposed to wear this
dress
at a wedding as one of the bride’s maids, the colour must match the theme colcolourhich is ocean blue. I saw the dress
on your website and according to
its pictures, that was the exact colour I had been looking for, but the moment I received my order I found some flaws, which I will explain here.
The foremost problem is that not only is the shade similar to the original picture but it is not categorized as color blue. Secondly
, the model I have received is strapless which is contrary to my order.
I , therefore
,request that you replace my dress
with the correct dress
as soon as possible as the wedding is at the weekend, hence
, I would not have enough time to find another dress
that matches perfectly with the theme. I also
ask you to confirm to me in writing that this
has been actioned, by sending me the exact picture of my order before sending it.
I look forward to receiving your confirmation.
Kind Regards,
Taniya AnsariSubmitted by TUTOO on
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