As can be clearly seen from the pie chart evaluating the rated Parkway hotel's customer service depends on the questionnaire method.
Overall
, The hotel improved the service quality over the 5 years and individuals provided more positive feedback.
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To begin
, Improvement of the services of the Caravansary improved the Excellent rate from 5% in 2005 to 28% in 2010, which is the one-fourth of total response. Linking Words
In addition
, the category of Goods increased a significant review from 14% to 39% in the era of 2005 to 2010, respectively which dominated reviews in 2010.
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In Contrast
, The satisfactory percentage reduces from 45% to 17% in the 5 consecutive years. Linking Words
Moreover
, the other two categories are Linking Words
also
declining percentages Linking Words
whereas
, Poor decreased by 3 % and Very poor by 1% in the 5 consecutive periods.
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To sum up
, Among all 5 categories of rating systems, the Parkway Inn raised their Positive feedback and declined negative responses in the period of 2005 and 2010.Linking Words
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