You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ●describe the problem with the equipment ●explain how this problem is affecting your work ●say what you want the shop or company to do

Dear Sir or Madam, I am writing to complain about the headphones which are provided by your company. Actually, I am an employee of AB Tech firm, and your company provides us with the electronic pieces of equipment.

To begin

with, the problem with the mic associated with the headset that was supplied to me a couple of months ago.

Although

the speakers of the device are working fine, there is an issue with the mic, and

due to

this

, I am facing difficulties in communication. Specifically, during the client calls, which are scheduled every evening, I am not able to put my points verbally without working earphones.

Additionally

, some online training required my voice samples to proceed

further

, and

this

has become an impediment to my work-from-home routine. I wonder if you could send the new

as well as

tested headphones to my address on high priority. I hope

this

matter will be resolved within a week. I look forward to receiving a prompt reply! Yours faithfully, Ravindra Rajole