IELTS Writing Correction Service /
Writing Samples /
Band 4.5

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

#bank #receipt #card #envelope #head #office #concern
Dear, Sir/Madam, Myself Urvashi Bhavsar. I am writing
this
 letter in regard to
express
Wrong verb form
expressing
show examples
 my concerns that I have received an envelope without a new
bank
card
.I would like you
look
Add the particle
to look
show examples
 into
this
 matter, that would be really appreciated. I opened
saving
Replace the word
savings
show examples
 accounts in your southwest branch and the financial advisor of your
bank
 did all
procedures
Correct article usage
the procedures
show examples
 and paperwork for getting a new
bank
card
. He mentioned that I
will
Wrong verb form
would
show examples
 be receiving a new
bank
card
 within 2 weeks. Yesterday, I received an envelope from the
bank
 to acknowledge receipt of a new
card
.
However
, when I opened the envelope, the
card
 was missing from inside. I checked
twiced
Correct your spelling
twice
 but it was not there. I would like you to propose a solution for
this
 matter as soon as possible.
As
Correct word choice
apply
show examples
I
spoke to
Verb problem
told
show examples
 your advisor that I need a new
bank
card
 immediately within two weeks as I am going
for
Change preposition
on
show examples
 vacation in
couple
Correct article usage
a couple
show examples
days
Change preposition
of days
show examples
 and I have only one
bank
card
 which he promised to be there in two weeks. I would like you to give me a new
bank
card
 immediately and if you want to come to take a new
bank
card
 in your branch, I will be there to receive it. I hope you will understand my situation and I am looking forward to your quick response. If you have any
further
 questions please do not hesitate to reach out to me. Yours Sincerely, Urvashi
Submitted by bhavsar.urvashi on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
What to do next:
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