You recently purchased an item from a local store, but you are not satisfied with your purchase. Write a letter to the manager of the store. In your letter: Describe the item you bought and why you need it. Explain why you are not happy with it. Say what you would like the manager to do.
Dear Sir or Madam,
I hope
this
letter finds you well. I am writing to express my disappointment about the purchase that I recently made at your store and seek you
assistance in resolving Change the pronoun
your
this
issue.
Two days ago, I acquired a Samsung robot vacuum from your establishment. This
product was advertised that it has the capability to both mop and sweep concurrently and it has an impressive battery life on a full charge. This
information was really appealing to me as I recently moved to a new apartment and was eager to streamline my daily cleaning routine.
However
, upon using the vacuum, I discovered that it lacks the promised dual mopping and sweeping function. This
required me to manually clean the floors which is not in line with my initial expectations. Additionally
, its actual running time is significantly shorter, just about one hour, instead
of the anticipated four hours.
As the item does not align with the information provided by your store, I kindly request an exchange. If you have another model that has a dual mopping and sweeping function, I am willing to exchange the current one with it. Otherwise
, I would like to have a refund.
I am looking forward to hearing from you soon. Thank you for your attention to this
matter.
Kind regards,
Lana NguyenSubmitted by nguyenlyacbd on
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Task Achievement
Ensure that each paragraph clearly addresses a unique aspect of the prompt. The letter could benefit from more explicit details about the problem for enhanced clarity.
Task Achievement
Using an opening sentence that directly addresses the purpose of the letter will immediately orient the reader. Consider starting with a more direct statement about the purpose of your letter.
Coherence & Cohesion
Try to vary your sentence structures and incorporate a range of cohesive devices to enhance the flow of ideas.
Coherence & Cohesion
Continue to clearly separate ideas into distinct paragraphs and use a variety of transition phrases to link them more naturally.