Dear Sir or Madam,
I hope
this
letter finds you well. I am writing to express my disappointment about the purchase that I recently made at your store and seek Linking Words
you
assistance in resolving Change the pronoun
your
this
issue.
Two days ago, I acquired a Samsung robot vacuum from your establishment. Linking Words
This
product was advertised that it has the capability to both mop and sweep concurrently and it has an impressive battery life on a full charge. Linking Words
This
information was really appealing to me as I recently moved to a new apartment and was eager to streamline my daily cleaning routine.
Linking Words
However
, upon using the vacuum, I discovered that it lacks the promised dual mopping and sweeping function. Linking Words
This
required me to manually clean the floors which is not in line with my initial expectations. Linking Words
Additionally
, its actual running time is significantly shorter, just about one hour, Linking Words
instead
of the anticipated four hours.
As the item does not align with the information provided by your store, I kindly request an exchange. If you have another model that has a dual mopping and sweeping function, I am willing to exchange the current one with it. Linking Words
Otherwise
, I would like to have a refund.
I am looking forward to hearing from you soon. Thank you for your attention to Linking Words
this
matter.
Kind regards,
Lana NguyenLinking Words
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