There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do You do NOT need to write any addresses.

Dear sirs/madams, I am a regular
of
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apply
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passenger
of
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on
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your
bus
route. But,
last
two weeks, your
companys
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company
bus
had some
problem
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problems
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and
i
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I
show examples
need to
complan
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complain
it
to
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with
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you now! First of all, your service had a bit problem, the staff made me feel uncomfortable, they were very impolite and he made me cross when I asked him something I
want
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wanted
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to know.
Secondly
, the price of
ticket
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tickets
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was
Verb problem
has
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increased higher than the past
so much
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apply
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,
how
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apply
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the price
was
Unnecessary verb
apply
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increased
nearly
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by nearly
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50
percentage
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per cent
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for
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over
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2
week
Change to a plural noun
weeks
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.
Moreover
, your
bus
was
more dirty
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dirtier
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than ever with
the
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apply
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waste everywhere in the
bus
. All of that made me feel unreliable your
bus
again and
i
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I
show examples
know, more and more individuals who used your service
last
two week was angry like me. If you want to earn more money from us, you need to change your work style and the staff must learn how to be a good
emloyer
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employees
,
beacause
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because
this
is a public service, everyone can use
bus
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the bus
a bus
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for
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to
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go everywhere, so with
there
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their
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problems,
i
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I
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think
its
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it's
it is
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so hard to reliable your company again.
Thanks
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Thank
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youto read
Wrong verb form
you for reading
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my letter, I
wish
Verb problem
hope
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your
bus
company be great again!
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coherence cohesion
Provide a clear introduction and address the manager directly.
coherence cohesion
Organize your ideas into paragraphs and focus on a single idea in each paragraph.
task achievement
Use appropriate formal language and tone throughout the letter.
task achievement
Include specific details about the problems you have encountered with the bus service.
lexical resource
Use a wider range of vocabulary to express your ideas more effectively.
grammatical range
Review your grammar to ensure accurate and grammatically correct sentences.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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