you have bought a new mobile phone and in few days of purchase it has stopped working.you have spoken to the company representative a week ago but it has still not been repaired write a letter to the comapny -introduce your self -explain the situation -say what action you would like the company to take

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Dear Sir or Madam, My name is Katty,and I am a regular customer.I am writing to you today to express my dissatisfaction with my latest purchase and the way it is handled.
Last
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week, I bought a mobile phone from the store in Med V avenue.
Unfortuntely
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Unfortunately
, a few days
latter
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later
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it stopped working.
Hence
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, I contacted the sales representative and asked for the
repairation
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repair
of it.The manager asked me to be patient and confirmed that he
will
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would
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contact me once he
gets
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got
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a response from his manager.
However
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, I have been waiting for a week now and I still did not get any
respond
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response
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.
Moreover
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, they stopped answering my calls without providing me with any details. I would appreciate your immediate attention to
this
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matter
,
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apply
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because I have been waiting for so long, which is totally
inacceptable
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unacceptable
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.
Furthermore
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, I hope you
could
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can
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warn your
stuff
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staff
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about their
behavior
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behaviour
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, especially
that
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since
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it is risking your reputation. If you need any
further
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information,please do not hesitate to contact me
on
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apply
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my
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by
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Email:
[email protected]
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. Yours faithfully, Katty
Submitted by kaoutar.eljaouhari50 on

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task response
Ensure to address each point in the prompt clearly and thoroughly. You need to clarify the actions you expect the company to take in response to the issue faced with the mobile phone.
coherence cohesion
Improve the coherence and cohesion by organizing the content into clear paragraphs and using appropriate linking words and phrases to connect ideas.
lexical resource
Enhance the vocabulary used in the letter by incorporating a wider range of words and expressions to communicate the message more effectively.
grammatical range
Focus on using a wider variety of complex sentence structures and grammatical forms to demonstrate a greater command of the English language.
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