you have bought a new mobile phone and in few days of purchase it has stopped working.you have spoken to the company representative a week ago but it has still not been repaired write a letter to the comapny -introduce your self -explain the situation -say what action you would like the company to take

#phone #purchase #company #representative #week #comapny #-introduce #self #-explain #situation #-say #action

Dear Sir or Madam, My name is Katty,and I am a regular customer.I am writing to you today to express my dissatisfaction with my latest purchase and the way it is handled.

Last

week, I bought a mobile phone from the store in Med V avenue.

Unfortuntely

Correct your spelling

Unfortunately

, a few days

latter

Correct your spelling

later

show examples

it stopped working.

Hence

, I contacted the sales representative and asked for the

repairation

Correct your spelling

repair

of it.The manager asked me to be patient and confirmed that he

will

Wrong verb form

would

show examples

contact me once he

gets

Wrong verb form

got

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a response from his manager.

However

, I have been waiting for a week now and I still did not get any

respond

Replace the word

response

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Moreover

, they stopped answering my calls without providing me with any details. I would appreciate your immediate attention to

this

matter

Remove the comma

apply

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because I have been waiting for so long, which is totally

inacceptable

Correct your spelling

unacceptable

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Furthermore

, I hope you

could

Wrong verb form

can

show examples

warn your

stuff

Correct your spelling

staff

show examples

about their

behavior

Change the spelling

behaviour

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, especially

that

Correct word choice

since

show examples

it is risking your reputation. If you need any

further

information,please do not hesitate to contact me

Change preposition

apply

show examples

Correct your spelling

show examples

Email:

[email protected]

Change preposition

at [email protected]

show examples

. Yours faithfully, Katty

Submitted by kaoutar.eljaouhari50 on Thu Nov 09 2023

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task response

Ensure to address each point in the prompt clearly and thoroughly. You need to clarify the actions you expect the company to take in response to the issue faced with the mobile phone.

coherence cohesion

Improve the coherence and cohesion by organizing the content into clear paragraphs and using appropriate linking words and phrases to connect ideas.

lexical resource

Enhance the vocabulary used in the letter by incorporating a wider range of words and expressions to communicate the message more effectively.

grammatical range

Focus on using a wider variety of complex sentence structures and grammatical forms to demonstrate a greater command of the English language.

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
15Grammar mistakes
 

7 paragraphs

170 words

4.00

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

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