On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter: • Describe the item you lost • Explain how you lost it. • Tell the insurance company what you would like them to do.

Dear Sir/ Madam, I am writing with regard to a laptop that I lost during my trip to Canada. The device that I misplaced is a MacBook from the Apple brand version 2.8 with a foldable touch pen
,
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and back and front camera.
While
I was in Canada, I received a call from my manager to come back to the UK one week earlier than I planned. I remember that I packed all my electronic devices in a backpack but because I was in a rush I might have forgotten to put the laptop. I realised that I missed it when I reached home and I immediately reported that to the hotel but unfortunately it was not found. As per my insurance coverage, I expect you to order a similar MacBook and post it to my home. I would not be able to function well without it, I ,
therefore
, will pay a full charge of a
first class
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first-class
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mailing on your billing details. My contact phone number, home address
as well
as
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and
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my
Correct pronoun usage
apply
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insurance reference number are
being
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attached below. I hope to hear back from you very soon, Yours sincerely, Hanaa Fadil
Submitted by hanafadeel on

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coherence cohesion
Ensure the letter has a clear logical structure from introduction to conclusion. It should start by stating the purpose, followed by explanations and ending with specific requests or expected outcomes.
task achievement
To maintain a formal tone throughout the letter, avoid overly casual phrases or slang. Use formal language appropriate for a letter to an insurance company manager.
coherence cohesion
Divide the information into clear paragraphs, with one central idea per paragraph for better readability. Try to enhance the flow between paragraphs.
task achievement
Expand on the details regarding the loss and the explanation of how it occurred for a more complete response to the task. Provide necessary details to fulfill the letter's objective but avoid irrelevant information.
coherence cohesion
Use suitable closing remarks that match the formal tone of the letter and the relationship with the reader.

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Topic Vocabulary:
  • valuable possession
  • insurance claim
  • misplace
  • irreplaceable
  • receipt
  • policyholder
  • reimbursement
  • coverage
  • claim number
  • deductible
  • documentation
  • authenticate
  • liability
  • premium
  • accidental loss
  • indemnity
  • beneficiary
  • contact details
  • substantiate
  • correspondence
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