IELTS Writing Correction Service
Writing Samples
Band 6

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, •say about the holiday and where you stayed •mention why you are unhappy about the hotel where you stayed •say what you would like the travel agency to do

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Dear Manager, I hope you are doing well. I am writing
this
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 letter to tell you about the service provided by the hotel for the holiday that was arranged by your company. I stayed at Monte Carlo at Niagara for four days and I feel the quality of the hotel is not very impressive.
Firstly
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, the prominent reason
of
Change preposition
for
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 complaining is that they have
very
Correct article usage
a very
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 limited variety
in
Change preposition
of
show examples
 food and
that is
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also
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 not very healthy. It is too much spicy and oily which is not good for health.
Moreover
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, I specifically informed you that I need vegetarian food with Indian cuisine which is not provided by the hotel.
In addition
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, they charge extra for the dinner as they said it is not included in the price which you booked and it feels me so much inconvenience. As I am your regular customer and booked the holiday plans from you but
this
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 time I am not satisfied with your service.
Therefore
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, it is requested that you should return half of my money or would arrange three more holiday plans for free of cost. I hope you will reach out to me as soon as possible after reading my letter. Yours faithfully, LS

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greeting and closing
Ensure that the letter begins with a proper formal greeting to the manager and ends with an appropriate closing. Additionally, make sure to address the manager in a manner that reflects the seriousness of the concerns raised.
logical structure
Focus on a clear organization of ideas, with each paragraph dedicated to a single topic. Start with an overall introduction, followed by an explanation of the issues, and concluding with specific requests or suggestions for resolution.
complete response
In the context of task response, make sure to clearly state all three bullet points in the task. Each point should be elaborated on sufficiently.
suitable writing tone
Maintain a respectful and formal tone throughout the letter. It's important to express dissatisfaction in a polite manner, avoiding overly aggressive language or demands, which could be perceived as unprofessional.
Topic Vocabulary:
  • Subpar accommodations
  • Customer satisfaction
  • Discrepancy in service
  • Unhygienic conditions
  • Lackluster amenities
  • Inattentive staff
  • Compensation
  • Unresolved issues
  • Misleading advertising
  • Formal grievance
  • Prompt resolution
  • Travel experience
  • Constructive feedback
  • Remedial action
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