You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter : Describe what is wrong with the service Explain why you are not happy with the company's response Say what action do you want the manager to take. Write at least 150 words.
Dear Sir,
I am writing
this
letter to inform you that last
week, I purchased a one gigabit
fibre Add a hyphen
one-gigabit
internet
plan from you
esteemed organization, Rogers. Correct pronoun usage
your
However
, the speed of the internet
is extremely slow. I have informed the customer service helpdesk team about this
issue, but they are
yet to take any rectifying measures.
As a loyal customer for the past several years, I have had an amazing experience using your products. Verb problem
have
This
is the first occasion of
Change preposition
apply
me
Correct pronoun usage
I
facing
a problem with a Rogers product. I expected my issue to be solved Wrong verb form
faced
efficently
Correct your spelling
efficiently
in
a timely manner, but I must say that I am disappointed by the standards of your helpdesk team.
I genuinely hope that you Correct word choice
and in
could
take the appropriate action to remove Wrong verb form
can
this
roadblock that is
preventing me to
Change preposition
from
effictively
use the Correct your spelling
effectively
internet
. It would be amazing if you could send technicians at
my residence to fix the Change preposition
to
internet
.
Looking forward to hearing from you.
Yours truly,
Amritpreet SinghSubmitted by damrit093 on
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task response
Ensure that each main idea is presented clearly and developed sufficiently. More detail could enhance the description of the problem and the impact it's having.
coherence cohesion
Aim for a clear introduction, body, and conclusion. Use transitional phrases to connect ideas and paragraphs more naturally.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,