You recently purchased an internet service for your house but youre not satisfied with it. You have complained to the customer helpdesk on the phone but no action has been taken. Write a letter to the manager of the company. In your letter : Describe what is wrong with the service Explain why you are not happy with the company's response Say what action do you want the manager to take. Write at least 150 words.

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Dear Sir, I am writing
this
Linking Words
letter to inform you that
last
Linking Words
week, I purchased a
one gigabit
Add a hyphen
one-gigabit
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fibre
internet
Use synonyms
plan from
you
Correct pronoun usage
your
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esteemed organization, Rogers.
However
Linking Words
, the speed of the
internet
Use synonyms
is extremely slow. I have informed the customer service helpdesk team about
this
Linking Words
issue, but they
are
Verb problem
have
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yet to take any rectifying measures. As a loyal customer for the past several years, I have had an amazing experience using your products.
This
Linking Words
is the first occasion
of
Change preposition
apply
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me
Correct pronoun usage
I
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facing
Wrong verb form
faced
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a problem with a Rogers product. I expected my issue to be solved
efficently
Correct your spelling
efficiently
in
Correct word choice
and in
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a timely manner, but I must say that I am disappointed by the standards of your helpdesk team. I genuinely hope that you
could
Wrong verb form
can
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take the appropriate action to remove
this
Linking Words
roadblock
that is
Linking Words
preventing me
to
Change preposition
from
show examples
effictively
Correct your spelling
effectively
use the
internet
Use synonyms
. It would be amazing if you could send technicians
at
Change preposition
to
show examples
my residence to fix the
internet
Use synonyms
. Looking forward to hearing from you. Yours truly, Amritpreet Singh
Submitted by damrit093 on

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task response
Ensure that each main idea is presented clearly and developed sufficiently. More detail could enhance the description of the problem and the impact it's having.
coherence cohesion
Aim for a clear introduction, body, and conclusion. Use transitional phrases to connect ideas and paragraphs more naturally.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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