You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir or Madam, I am writing to complain about an article that I ordered from your online store.
Moreover
, the item itself does not meet my requirements. I hope you will consider my condition favourably. Let me explain my situation in more detail it
is
Verb problem
has
show examples
just delivered today. Particularly, I was looking for a navy blue suit, large in size, But I got a medium-sized regular blue suit.
Though
Correct word choice
However
show examples
, I paid full attention to your colour and size guidelines
accordingly
.
Therefore
, Would you kindly make a replacement immediately? The reason is,
First,
I am going to attend a conference
this
month.
Next,
I am the host there.
Moreover
, it is my initial ask meets event theme neither I have much time for shopping nor I have found it earlier from somewhere else. I look forward to receiving it from you at the earliest. Yours faithfully, Haris Khan
Submitted by Haris Khan on

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Coherence and Cohesion
Ensure that the letter has a clear opening, body, and closing. The logical structure could be improved with clearer and more distinct paragraphing to enhance readability.
Task Response
Maintain a polite and professional tone throughout the letter to ensure it is appropriate for the context. Consider rephrasing sentences that might come off as too direct or informal for a complaint letter.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
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