Write at least 150 words. You have recently ordered an item from the internet but are not happy with the purchase. Write to the company. In your letter •Describe what you purchased. •Explain why you are not happy with the purchase. •Tell them what you would like them to do about the situation.
Dear Sir/Madam
I am writing
this
letter to request to return
a smartphone which I bought last
week.
I purchased a Samsung Galaxy S23 phone from your website. It has 8 gigabits of RAM and 128 gigabits of storage, It is a 5G network with the latest snapdragon processor. Additionally
, the cellphone has a 4500 Mah battery with a 20-watt charger.
Let me explain what I dislike about the product. Firstly
, It has a single SIM card slot instead
of dual SIM card support. Secondly
, the quality of the camera is very decent. Furthermore
, the phone does not have an expandable storage option along with
the smartphone.
I would like to return
the product and claim a full refund as your company has a 7-day return
policy.
Also
, I talked with a representative of your company regarding the return
and refund policy and he mentioned 7 days. Please reach out to me via email if you have further
queries.
I hope this
matter will be resolved as soon as possible.
Yours faithfully,
Biren PatelSubmitted by birenp046 on
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coherence cohesion
Ensure that the letter is clearly structured into paragraphs, each serving a specific purpose - introduction, explanation, and request for resolution.
coherence cohesion
Make sure to use a range of cohesive devices effectively to link ideas across the letter. Consider enhancing the flow between sentences and paragraphs.
task achievement
While addressing the task prompts, provide more detailed explanations for each point to fully support your claims and requests.
task achievement
Maintain a consistent and appropriate tone throughout the letter which corresponds with the formality of a complaint letter.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.
