You recently bought some train tickets for a journey a week in advance. When you want to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter * Describe the problem you had with the tickets * Say why you were unhappy with the staff * Suggest what action the train company should take

Dear Sir or Madam, I
write
Wrong verb form
am writing
show examples
to letter because we had a problem
last
week. My best friend and
me
Correct pronoun usage
apply
show examples
,
we
Correct pronoun usage
I
show examples
bought a
train
ticket for our journey
on
Change preposition
apply
show examples
online,
However
Add a comma
However,
show examples
when ı came to
station
Add an article
the station
show examples
we
couldnt
Correct your spelling
couldn't
enter
Verb problem
get
show examples
the
train
. We
couldnt
Correct your spelling
couldn't
use the
train
tickets. After
then
Correct your spelling
that
show examples
, we
explain
Wrong verb form
explained
show examples
the problem to
staff
Correct article usage
the staff
show examples
but
staff
Add an article
the staff
show examples
didnt
Correct your spelling
didn't
explain the answer and he
didnt
Correct your spelling
didn't
care about us.
Thats
Correct your spelling
That
is
a
Correct article usage
apply
show examples
realy
Correct your spelling
really
unkindly
Replace the word
unkind
show examples
behaviour.
Finally
Add a comma
Finally,
show examples
we missed the
train
and our tickets were rubbish. Our
expactations
Correct your spelling
expectations
please help us.
Company
Add an article
The company
A company
show examples
can
be give
Change the verb form
be given
show examples
a new
Correct the article-noun agreement
new train tickets
a new train ticket
show examples
train
tickets. We lost a reservation but
its
Correct your spelling
it's
show examples
not important. We just want to learn why we
couldnt
Correct your spelling
couldn't
get the
train
. And we want to a new
train
ticket gift. And of
course
Add a comma
course,
show examples
we
waiting
Add the particle
waiting to
show examples
apologize to the officer.
Submitted by kagancihan9 on

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Coherence & Cohesion
Ensure that your letter has a clear formatting structure with an appropriate greeting, introduction, body paragraphs, and conclusion.
Coherence & Cohesion
Use distinct paragraphs to present each idea, ensuring one idea per paragraph, offering clarity to your argument.
Task Achievement
Provide specific details about the problem with the tickets, including the date, time, and route of the intended journey.
Task Achievement
Adopt a more formal tone by employing polite language and a respectful register suitable for an official complaint.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • disappointed
  • inconvenience
  • frustrated
  • incompetent
  • unhelpful
  • inconsiderate
  • ruined
  • compensation
  • refund
  • apology
  • reimbursement
  • improvement
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