You recently made an online purchase and the product was not the same as the description on the website. Write an email to the website support department in about 150-200 words. Your email should do the following things: What you purchased and when. Exactly how it is different from the website description. How you would like the company to fix the problem.

Dear Sir or Madam,  I am writing
this
email regarding a headphone bought from your website on January 02, 2024. I purchased the item for my work, I am a customer service representative.
However
, the headsets are not
same
Correct article usage
the same
show examples
as shown on the internet. you would like to know what is bothering me? Actually, when I was looking for a description, it was mentioned that it can connect to two devices at one time like
laptop
Correct article usage
a laptop
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and
mobile
Correct article usage
a mobile
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.
Moreover
, it has a
noise cancellation
Add a hyphen
noise-cancellation
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feature.
Therefore
, when I used it , I was really disappointed  . It only connects with one electronic device and
even
Add a missing verb
is even
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not able to control the back noise. Eventually, the audio device is not worthwhile.
Furthermore
, it is my humble request to you to correct the qualities written so that other people can not mislead themselves from the same.
Also
, I would like to return
this
peace of purchase. Kindly issue me my refund as soon as possible.
Hopefully
Add a comma
Hopefully,
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you will accept my request. Looking forward to hearing from you soon. Yours Sincerely, Ahah
Submitted by kb781920 on

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introduction/conclusion
Make sure to introduce your letter with a clear statement of purpose and conclude with an appropriate closing statement.
logical structure
Ensure that the logical structure of your letter flows smoothly from one point to the next, using appropriate transitions and paragraphing.
supported main points
Support your main points with more detailed explanations or examples. This will help to clarify your request and the issue at hand.
complete response
Make sure your response completely fulfills the task by addressing all three bullet points clearly and providing relevant details for each.
clear/comprehensive ideas
Work on expressing your ideas more comprehensively by expanding on them, using varied sentence structures and richer vocabulary.
relevant/specific examples
Use more relevant examples to support your claims and make your complaint more specific, which can add credibility to your request.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
Topic Vocabulary:
  • Online purchase
  • Product description
  • Discrepancy
  • Order number
  • Misrepresentation
  • Refund
  • Replacement
  • Customer support
  • Return policy
  • Exchange procedure
  • Timely response
  • Defective
  • Quality assurance
  • Rectify
  • Satisfaction guaranteed
  • Merchandise
  • Inconvenience caused
What to do next:
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Essentional vocabulary list for IELTS Writing 7+

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