You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
Dear Manager,
I hope you are doing well. My name is Dhruvil, and I have an account in your bank with the number 123456. I received poor service from your bank recently; I will elaborate on it below.
I was done with my
cheques
and decided to order some new ones. So, I went through your bank’s website and ordered new cheques
at the beginning of this
month. It’s been almost two weeks now, but your bank has not updated me about my order. I also
tried to contact customer service, but they were unable to find a solution to my problem.
Can you please take a look at my order with the reference number chq123? Also
, please let me know how long it will take to get the new cheques
to my doorstep. I am really out of the cheques
and unable to pay my employees.
Please get back to me at your earliest convenience. I also
expect strict action from your side on the cheques
department.
Yours Sincerely,
Dhruvilkumar PatelSubmitted by rushsoni1998 on
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greeting and closing
Provide a brief greeting and formally address the manager by their full name or title to improve the formality of the communication.
single idea per paragraph
Ensure that each paragraph focuses on a single issue or point for clarity. For example, you could dedicate the first paragraph to the order details, the second to the impact of the delay, and the third to the request for action.
complete response
To increase completeness, include more specific details about the date you ordered the cheque book and the expected delivery time based on typical service standards.
suitable writing tone
Consider adopting a more formal tone throughout the letter, such as replacing informal expressions with more formal equivalents (e.g., 'I am really out of the cheques' could be replaced with 'I urgently require new cheques for my business transactions.'). Additionally, avoid direct criticism and instead express concern.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite