The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

IELTS Writing Task Chart for The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

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Both the pie charts present the results survey of visitors about how they rated Parkway

Hotel

Use synonyms

in 5 level customer service for 5 years between 2005 and 2010. It can be seen that Parkway

Hotel

Use synonyms

increases the grade of the

hotel

Use synonyms

, from satisfactory to good and excellent. First and foremost, looking at the first pie chart, almost half of the

hotel

Use synonyms

consumers experienced

Correct article usage

apply

show examples

satisfactory

Replace the word

satisfaction

show examples

by a percentage of 45%,

moreover

Linking Words

, it was only 5% of guests rated the

hotel

Use synonyms

's service as excellent.

Also

Linking Words

, the rest of the visitors rated 21% poor, 15% very poor and 14% good. For the second data, Parkway

Hotel

Use synonyms

improved their service, and

as a result

Linking Words

, customers gave 39% for good quality and 28% for excellent standard.

On the other hand

Linking Words

, customers felt the very poor quality has decreased, by only 4%.

While

Linking Words

the satisfactory 17%, 12% for poor quality.

hafidzaditaf1Thu Feb 01 2024

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Common mistake: Your writing should be 150-250 words.

Vocabulary: Rephrase your introduction. Words match: 67%.

▼

Vocabulary: Replace the words hotel with synonyms.

▼

Vocabulary: The word "charts" was used 2 times.

▼

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Introduction & conclusion present

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 9.0

Complete response

Suitable writing tone

Appropriate word count

3 paragraphs

145 words

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Topic Vocabulary:

customer service
questionnaire
survey
respondents
rating scale
hospitality
customer satisfaction
comparison
data
trends
improvement
deterioration
feedback
service areas
hospitality industry
guest experience
satisfaction level
to rate
significant
frequency
percentage
chart
bar graph
pie chart
analysis
conclusion

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