You should spend about 20 minutes on this task. Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
#minutes #two #weeks #radio #branch #chain #shops #work #shop #week #delay #repair #addresses #sir #madam
Dear Sir,
I hope
this
email finds you in good health. I am writing this
email to express concern about the radio
that you were supposed to deliver after repair.
Two weeks back I bought a radio
(Casio brand) from your renowned chain shop. Although
I paid almost 35 dollars for this
trendy device
, unfortunately, this
device
was not functioning well because of technical problems with the start button. This
is because I am disappointed as I did not expect this
kind of service from an esteemed company like yours.
However
, as I have been experiencing technical problems with this
device
and
I, immediately contacted with customer service section and they confirmed that the product would be delivered within one week after fixing the technical problem. But it is a matter of sorrow that the Correct word choice
apply
device
has not been returned yet. Thus
, I am expecting an explanation against this
unnecessary delay.
I would like to request you to deliver the radio
as early as possible or you may supply me a
new Change preposition
with a
radio
with
the same brand Change preposition
of
instead
of faulty
one.
I look forward to hearing from you soon.
Best Regards,
Faisal MahamoodAdd an article
the faulty
Submitted by faisalmahamood on
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coherence cohesion
Ensure your letter is well-organized with a clear introduction, body paragraphs, and conclusion. You started strongly but mixing issues (such as the introduction of the problem and requests for action) in single paragraphs can muddle your main points.
coherence cohesion
Use paragraphs to separate different ideas or requests clearly. Each paragraph should discuss a specific aspect of the issue or a particular request. This makes your letter easier to follow and more effective at conveying your message.
task achievement
Fully address all parts of the task. You made an initial complaint, asked for an explanation of the delay, and requested a fast repair or a new product. However, expanding on the impact of the delay on you personally could enhance your response.
task achievement
While your tone is generally suitable for a formal letter, be careful with word choice to maintain formality throughout. Avoid colloquial expressions and ensure your language is polite but firm. For example, 'It is a matter of sorrow' could be rephrased to 'I am disappointed' for a more direct and formal expression of your feelings.