You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: ●Describe the problem with the equipment ●Explain what happened when you phoned the shop ●Say what you would like the manager to do
Dear Sir/Madam,
Hi , My name is Mohit and I am writing
this
letter to seek your attention in
Change preposition
to
my
problem which I am facing after buying Change the word
the
clothes
dryer from your shop. Correct article usage
a clothes
Dryer
is not working Add an article
The dryer
A dryer
good
. It's not drying the clothes even using for an hour, clothes remain wet even after that.
I called on shop about Change the word
well
this
problem but no action was taken by customer service. They just said we will send mechanic
for it. I am waiting for their Correct article usage
a mechanic
further
for their response and now they are not answering my calls.
I would like you to please personally check where is
the problem is. I bought Unnecessary verb
apply
new
one which has both Correct article usage
a new
warranty
and Correct article usage
a warranty
Correct article usage
a guarante
guarante
. You can check with your employees or please replace Correct your spelling
guarantee
this
machine with other
one if possible. I Correct pronoun usage
another
will
really appreciate it.
I am waiting for your response. Please take action as soon as possible.
Wrong verb form
would
Your
faithfully
MohitCorrect the word
Yours
Submitted by Kamaljeetkaur6968 on
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Coherence and Cohesion
Try to organize your letter into clear paragraphs, each focusing on a distinct aspect of your issue. For example, one paragraph for describing the problem, another for your experience with customer service, and a final one for the action you desire.
Coherence and Cohesion
Your opening and closing lines could be made more formal and suited to a letter format. Begin with 'Dear [Manager's Name or Shop Name],' if known, and conclude with 'Yours sincerely,' followed by your full name, to maintain a professional tone.
Task Achievement
For a stronger task response, ensure that each part of the prompt is addressed fully. While you've addressed all parts, expanding on each point with more detail and clarity could enhance your response. Specifically, describe the equipment and the issue in more detail, elaborate on the conversation with customer service, and specify clearly the action you want the manager to take.
Task Achievement
Consider the tone of your letter to ensure it's appropriately formal for writing to a manager. Avoid casual phrases and ensure the language you use is polite yet assertive, to convey your issue effectively while being respectful.