You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir or Madam I am writing to complain about I bought clothes from your online supreme store. The size of the dress arrived late and I did not like the colour. I would like you to exchange the clothes I received immediately. Tomorrow I have to meet with my senior colleagues. I hope that you will deliver the goods.
Such
situations should not be repeated again. Yours faithfully: Bekzod
Submitted by saydusmonovasomiddin94 on

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Logical Structure
Try to follow a clear structure in your letter, including paragraphs for introduction, details of the problem, and the resolution you seek. This will make your letter more logical and easy to follow.
Greeting and Closing
Ensure you have a greeting at the beginning and a closing statement at the end of your letter. You've done this, but work on making your closing more formal and relevant to the context.
Single Idea Per Paragraph
Aim for one main idea per paragraph to make your letter more organized and coherent.
Complete Response
Provide more detailed descriptions of your purchase, including specific items and dates, and clearly explain the problems you've encountered. This will help the recipient understand your situation better.
Suitable Writing Tone
Maintain a polite and formal tone throughout your letter. Avoid using colloquial expressions and ensure your request is clear and respectfully stated.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Essentional vocabulary list for IELTS Writing 7+

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Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
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