You recently went shopping at the local supermarket. When you got jome and noticed your bill, you found that you had Bern charged for for items you did not buy. Write a letter to the supermarket manager explaining what has happened. In your letter, tell the manager: -Describe the stuation -How you fell about the error -What you would like him/her to do about it

Dear sir I am one of your customers and I went to your supermarket for shopping. After shopping, I
come
Wrong verb form
came
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to my home and when I saw my bill, I found that I had paid for the things I did not purchase. If I am not mistaken, your
computer
had
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has
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been added
my
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to my
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bill
extra
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for extra
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items. Especially, I
feel
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felt
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anxious after I
had seen
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saw
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this
fault because I
am
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was
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accumulating money
for purchasing
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to purchase
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a new car. If it is not secret, you should tell me about when you had your
computer
served.
Besides
that, If you
did
Verb problem
have
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not
find
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found
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the
Correct article usage
a
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computer
repairer, I am good at computers. When you have
your
Correct pronoun usage
apply
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spare time, you can contact
with
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apply
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me by
this
phone number:+998997654321. If so, I will fix your
computer
free only for you If you can give back my money. Indeed, I may go to your supermarket
tomoorrow
Correct your spelling
tomorrow
.
At there
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There
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, I may take my money. I look forward
your
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to your
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reply Yours faithfully, Tom Smith
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structure
Begin your letter with a formal salutation, such as 'Dear Mr./Ms. [Last Name],' when writing to the supermarket manager. This helps set a suitable writing tone right from the start.
coherence
Clearly separate your letter into paragraphs: introduction, body detailing the issue, and conclusion with what action you wish taken. This makes your letter easier to follow.
task achievement
In the body of your letter, directly address the key points requested in the prompt: describe the situation, express your feelings about the error, and state what you would like the manager to do. This ensures a complete response to the task.
style
Maintain a professional tone throughout the letter. Offering services or negotiating about fixing computers in exchange for a refund may not be appropriate. Focus on resolving the billing issue.
structure
Ensure you end the letter with a formal closing, such as 'Yours sincerely,' followed by your full name, to maintain the expected tone and format of a formal letter.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
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