You recently had your computer fixed at a local computer store, however, you are not pleased with the service you received. Write a letter to the store manager. In the letter: describe the situation explain why you are dissatisfied say what you want the manager to do Write at least 150 words.
Dear Sir or Madam,
I took my PC to your store 4
days
ago on Tuesday and had it fixed for a charge of $20. However
, I am writing to express my strong dissatisfaction with the service I received from a particular technician.
First of all, I have been having some computer problems like slow startup and internet connection interruptions for the last
few days
. When I took my personal computer to your store the technician, who named himself Russel, promised to fix it in a couple of days
. Furthermore
, he added there is no need to worry about all the data in it. After 2 days
, Russel called to warn me about the delay with repair work and I waited for a week to get my computer back.
To my shock, when I finally
got my laptop I realized that it had no changes in its working. Moreover
, all my personal data and files from my workplace were gone. I was terribly disappointed because I had wasted money, and time and this
case put me in a difficult situation with my job duties.
My intention in writing this
letter is to demand that you restore my removed data and fix it properly at no extra charge as I have already paid for it.
I look forward to your reply and a resolution to my problem.
Yours faithfully,
Ron Taylor.Submitted by saint_4ever on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
task achievement
You did well in detailing the situation, explaining your dissatisfaction, and stating what you want the manager to do. This shows a clear understanding of the task requirements.
task achievement
For further improvement, consider elaborating more on the consequences of the unsatisfactory service, such as the specific impact on your job duties. This could enhance the completeness of your response.
coherence cohesion
Your letter has a logical flow, which is commendable. Each paragraph focuses on a single idea, contributing to the coherence and cohesion of your writing.
coherence cohesion
To elevate your letter, try using a wider range of linking words and cohesive devices. This will improve the connectivity between ideas and paragraphs.
Ultimate Speaking practice for IELTS
Practice speaking step by step, answer real-life questions, and build your confidence. Start your free trial and improve your speaking skills today!