You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do Write at least 150 words.
Dear Sir/Madam,
I am writing
this
letter to bring your attention towards the issue that I face while
using a newly purchased laptop of Samsung company from your store.
A month ago, I bought a grey coloured
, window 5,Add a hyphen
grey-coloured
samsung
laptop with 500 GB storage capability to store my files securely. Change the capitalization
Samsung
Intially
, it provided me great output, approximately for 2 weeks, but now it is giving me a lot of trouble as just in an hour it utilises its 100% battery and Correct your spelling
Initially
Correct article usage
the screan
screan
gets blank suddenly.
I have to plug the charger in for Correct your spelling
screen
whole
time, till it's in use. Correct article usage
the whole
Furthermore
, it takes longer time o charge than usual laptops.
I have to face relentless difficulties due to
this
issue. I always need to sit near to charging point to keep it pluged
in. Correct your spelling
plugged
Moreover
, when it gets shut down suddenly inbetween
my work hours, I Correct your spelling
in between
in-between
between
gets
disconnected from customer Change the verb form
get
call
as I work in a call centre. Customers are Fix the agreement mistake
calls
also
facing a lot of trouble and it has become a daunting task for me to use this
computer.
I have
purchased it just a month ago, it is still Unnecessary verb
apply
in
Change preposition
under
warrenty
as I have Correct your spelling
warranty
2 year
protection plan. Either, I want you to fix Add a hyphen
2-year
it's
battery or replace it with a new P.C. I will obliged if you can solve my problem in Replace the word
its
sort-time
.
I will be waiting for your reply. Please contact me, if you need any Correct your spelling
a short time
further
details.
Your
sincerely,
Navneet Kaur.Correct the word
Yours
Submitted by ss6802125 on
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Grammar
Ensure consistent and accurate use of tense throughout your letter.
Accuracy
Pay attention to spelling and accuracy of product names (e.g., 'window 5' should be 'Windows 10').
Organization
Consider using paragraphs to organize your letter more clearly, separating the description, the effect on your work, and your request.
Tone
In formal writing, avoid contractions ('it's' should be 'it is') to maintain formality.
Task Achievement
You clearly described the problem with your equipment.
Task Achievement
You effectively explained how the problem is affecting your work, enhancing task relevance.
Task Achievement
You made a clear request to the company, which aligns well with the task's objectives.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.