You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future Write at least 150 words.

Dear Sir/Madam I am writing
this
letter to express my gratitude for the wonderful arrangements for our conference in your
hotel
.
Hotel
"King" is a well-known brand for its quality service for the
last
25 years. Not only the exterior and interior allured the board members, but the gigantic lounge area, excellent service by staff, cleanings, and hygiene everything was appreciable.
Although
,
overall
everything was pleasant except the quality of food that was served to us. It seemed like its taste did not match the standard of the
hotel
. I felt like, it was prepared by an amateur cook.
Moreover
, I realized that the food was undercooked and was
re-heated
Correct your spelling
reheated
show examples
in the microwave,
thus
Correct your spelling
the
show examples
taste was stale. Everyone felt quite miserable after lunch. 'King'
Hotel
is famous for the quality of its service. You need to train your cooks properly to maintain the standards of food served to participants. We did not enjoy the 5-star experience during our stay. Your cooks need to be very careful
while
serving valuable customers. I hope to have a better experience during my next visit. Yours sincerely, Navneet Kaur.
Submitted by ss6802125 on

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coherence cohesion
Good job on structuring your letter with a clear introduction, body paragraphs, and conclusion. This helped in conveying your message effectively.
task achievement
Your letter nicely covers all the points required by the task: what participants liked, complaints about the food, and suggestions for improvement. Great job on task achievement!
task achievement
To improve, consider providing more specific examples or suggestions about what type of food or changes you'd like to see, to enhance the constructive aspect of your feedback.
coherence cohesion
Using a variety of sentence structures and a more formal range of vocabulary could enhance the tone and sophistication of your letter.
task achievement
The letter effectively communicates appreciation for the hotel's services and addresses the issue with the food, maintaining a balanced and constructive tone throughout.
coherence cohesion
Logical flow and clear paragraphs make the letter easy to follow and understand, showcasing good coherence and cohesion.

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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