You recently bought a piece of sports equipment from an online store. When you first used the piece of sports equipment, you found a problem with it. write a letter to the manager of the online store. In your letter describe the problem with the piece of sports equipment say what happened because of the problem explain what you would like the company to do
Dear Sir or Madam,
I am writing to bring to your attention some issues regarding a cricket
bat
that I recently purchased from your virtual store. I ordered a cricket bat
from your online store on 5th April 2024, and the company delivered a product on 10th April 2024 when I opened my parcel, unfortunately, I found the product was partially damaged. The upper side of the sock was broken into pieces, and the lower part was also
not in good condition.
As I mentioned above, the upper side of the bat
was damaged, so there was a problem while
playing with this
, it was very difficult to maintain the grip. On the other hand
, the lower portion of the bat
was unable to serve the purpose because it was impossible to hit the ball with a damaged base.
I am reaching out to you with the hope that your company can address this
matter. I kindly request you to investigate this
matter and find out the reasons for this
damage. I humbly request you to either replace my product or give me a refund.
Thank you for considering my request. I look forward to hearing from you.
Kind regards,
Aisha.Submitted by Kirandeepkaur on
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coherence cohesion
Double-check for minor typos and grammatical errors to further enhance the clarity of your message.
task achievement
Consider adding more specific details about the intended use of the cricket bat and any previous communication with the company for a fuller response.
logical structure
Your letter is well-structured, presenting your complaint, the impact of the issue, and your request clearly.
suitable writing tone
You maintained a polite and appropriate tone throughout, which is essential in complaint letters.