You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter describe the problem you had with the tickets say why you were unhappy with the staff suggest what action the train company should take
Dear sir,
I am writing
this
letter to draw your attention to the inconvenience I faced with your travel organization.
Let me explain my situation, last
weekend, I was supposed to travel by your train, therefore
I reserved the seat for me prior a week. Unfortunately,when I reached the station that time duty staff
checked my ticket and asked me not to get on the train, because that seat was already occupied and I was completely shocked.
In addition
, when I asked to staff
, he was very rude and did not even listen to my concerns. Even though I had proof of my booked ticket , the authorized staff
refused to take my complaint, so I am updating you about this
matter.
To conclude
, I am advising them to train the agency not only to take strict action against that staff
person but also
to provide me a
refund for that ticket price.
I am looking forward to getting your response as soon as possible.
Yours sincerely
ParthAdd the preposition
with a
Submitted by pp6859 on
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Task Achievement
Consider expanding on your suggestions for the company's action, offering more detailed proposals or alternatives.
Coherence & Cohesion
To enhance coherence, try to create smoother transitions between paragraphs by using linking phrases that connect your ideas more clearly.
Task Achievement
You provided a clear description of the problem and your experience, effectively explaining the issue with the tickets.
Coherence & Cohesion
The letter includes a polite greeting and closing, which adheres to the expected format for formal letters.