You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ● describe the problem with the equipment ●explain how this problem is affecting your work ●say what you want the shop or company to do

Dear Sir or Madam, I am writing to report a problem which I am experiencing with the
laptop
I
purshased
Correct your spelling
purchased
from your shop
few
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a few
show examples
weeks ago.The
laptop
is
Lenovo
Correct article usage
a Lenovo
show examples
360 model. The issue is that
laptop
Correct pronoun usage
my laptop
show examples
is getting turned off several times a day,
due to
which my work is getting affected.I am an IT professional, and I have regular meetings to attend
everyday
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every day
show examples
.
Moreover
, all my
project related
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project-related
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tasks are stored
in
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on
show examples
this
device, and because of the unexpected
shut downs
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shutdowns
show examples
, my ongoing task which was left unsaved has already been lost. Please make necessary
arrangemnents
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arrangements
to repair the
laptop
as
esarly
Correct your spelling
easily
as possible.As noted above, my work remains
stand-stil
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stand-still
and my project
deleivrables
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deliverables
are being delayed. Kindly expedite the process and assist as needed. I look forward to
hear
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hearing
show examples
from you. Yours faithfully, Gloria Sherin Mathew
Submitted by gloriasherin on

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task achievement
Make sure to proofread your letter for minor grammatical mistakes and typos such as 'purshased', 'arrangemnents', 'stand-stil', and 'deleivrables'.
coherence cohesion
While the structure of the letter is clear, ensure that each paragraph addresses a single central idea to improve clarity even further.
task achievement
The tone of the letter is polite and professional, which is appropriate for the context.
coherence cohesion
The letter starts with a clear greeting and ends with a respectful closing, which adds to the overall coherence.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • malfunctioning
  • error messages
  • troubleshooting
  • productivity
  • affecting
  • equipment
  • brand
  • model
  • repair
  • replacement
  • refund
  • delays
  • critical
  • impacting
  • user manual
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