You should spend about 20 minutes on this task. You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future Write at least 150 words.

Dear Sir/ Madam, I am writing
this
letter to inform you regarding a feedback survey results which based on
recent
Add an article
the recent
a recent
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meeting that we conducted at your
hotel
. As a scheduled task, our company has conducted a feedback survey to gather the participant's honest opinions and viewpoints relating to the event and to the meeting atmosphere. Based on the findings, most of the people in the event were happy with the
hotel
premisses
Correct your spelling
premises
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and with the surroundings. They have highlighted that the greenery environment of the area was helpful to them to maintain their satisfaction throughout the day.
However
,
Correct article usage
the majority
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majority
Correct article usage
the majority
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of them were dissatisfied with the lunch buffet. They
were
Unnecessary verb
apply
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pointed out the sugar level relating to the dessert items as well.
Furthermore
, food items were not served in hot as they expected. As an
organizer
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organizer,
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I can understand there are some unexpected failures
can
Correct pronoun usage
that can
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happen when we
managing
Wrong verb form
manage
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an event. I believe if the
hotel
management can more concentrate towards the food and
breverage
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beverage
beverages
section
throughly
Correct your spelling
thoroughly
by appointing a new team will be a great asset to the
hotel
in future. Yours Faithfully, Sandumi Silva
Submitted by silvasandumi on

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coherence cohesion
To improve coherence and cohesion, more clearly separate the points about participants' likes and dislikes, and use transition words to link ideas smoothly.
task achievement
To improve task response, provide a bit more detail about what specific steps the manager can take to improve the food, such as changing the menu or ensuring better preparation standards.
coherence cohesion
The greeting and closing are appropriate and respectful.
task achievement
The letter maintains a formal and polite tone throughout, which is suitable for this context.

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Topic Vocabulary:
  • all-day meeting
  • local hotel
  • feedback
  • participants
  • conference facilities
  • cleanliness
  • staff attitude
  • food served for lunch
  • unhappy
  • taste
  • quality
  • variety
  • temperature
  • presentation
  • constructive suggestions
  • hire a new chef
  • review the menu
  • fresher ingredients
  • proper food preparation
  • serving techniques
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