You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ● describe the problem with the equipment ●explain how this problem is affecting your work ●say what you want the shop or company to do

Dear Mr. Purnomo, I am writing
this
letter to bring to your
intention
Correct your spelling
attention
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the problem I face in my home. The issues with my
laptop
keyboard
due
Add a missing verb
are due
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to some disfunctional
button
Fix the agreement mistake
buttons
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. so I find
difficult
Correct pronoun usage
it difficult
show examples
to open my file as can not type anything.
For
Change preposition
In
show examples
the past weeks, I bought
this
laptop
from your shop. I had not found any mistake with
this
laptop
.
Like usually
Change preposition
Usually
show examples
, I operate
this
laptop
and continue to finish my job. The screen, keyboard, mouse, and speaker
was
Correct subject-verb agreement
were
show examples
in good condition.
However
, yesterday when I
type
Wrong verb form
typed
show examples
in
Change preposition
into
show examples
Microsoft
Correct article usage
the Microsoft
show examples
Word application, I
find
Wrong verb form
found
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out that
space
Correct article usage
the space
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, enter, and all of
number
Add an article
the number
show examples
buttons
is
Wrong verb form
were
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out of order. I
really
Add a missing verb
was really
show examples
frustrated as these
button
Fix the agreement mistake
buttons
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is
Wrong verb form
were
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crucial when I did my task. Given the circumstances, I would like your immediate intervention to resolve
such
as
give
Wrong verb form
giving
show examples
my money back. If it is not possible, please give me another
laptop
which has better
spesification
Correct your spelling
specification
specifications
and all of
equipment
Add an article
the equipment
show examples
has good function. I have attached some photos in
this
letter for you to take appropriate action to tackle
this
issue. A prompt reply will be highly appreciated. Thank you in advance Yours Faithfully Yohanes
Submitted by patricius.yohanes on

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coherence cohesion
Ensure that each paragraph focuses on a single idea to enhance clarity. For example, one paragraph for the problem description, one for the impact on your work, and one for the requested action.
task achievement
Minor grammatical errors exist, such as 'find' instead of 'found' and 'can not' instead of 'cannot'. These should be corrected to improve the overall writing quality.
coherence cohesion
The letter includes a polite greeting and closing, which contributes to the formality of the tone.
task achievement
The writer clearly states the problem, its impact on their work, and a proposed solution, which effectively covers all required points.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
Topic Vocabulary:
  • malfunctioning
  • error messages
  • troubleshooting
  • productivity
  • affecting
  • equipment
  • brand
  • model
  • repair
  • replacement
  • refund
  • delays
  • critical
  • impacting
  • user manual
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