You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following: - Describe the flight - Explain what was the problem - ask how this issue can be solved

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Dear Sir or Madam, I am writing

this

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letter to complain about the bad experience that I had

while

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travelling with your airlines from Canada to the USA

last

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week for my business trip. My boss booked a week trip with Emirates airline

tickets

Use synonyms

with flight number XRZ45 for 5 people with a departure time of 7:00 am on the morning, of 7th May 2024 . When we entered there for the boarding , our online

tickets

Use synonyms

were not approved because of some technical error .

In addition

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this

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, we were asked to get approval from the higher authority.

Although

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it was an error made by the airline service as they were not giving preference to the Online

tickets

Use synonyms

that were booked before 5th May , still we were charged extra for the new

tickets

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which was really unsatisfactory. I would like to request that you should train your employees to assist the customer with any of the circumstances they face.

Moreover

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, you can help me to refund the extra cost of the ticket that I have paid because of the inconvenience by your department.

Otherwise

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, it will cause huge damage to your company's name. I hope you will take prompt action on

this

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matter. Yours Sincerely Gurpreet Kaur

gp04101995Thu May 16 2024

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coherence cohesion

To achieve a higher score, ensure that each paragraph focuses on a single idea clearly. This will improve the logical flow of the letter.

task achievement

You should be more specific about the problem and the inconvenience caused. For example, how much extra you were charged and what specific assistance you need.

task achievement

Use a more formal and professional tone when addressing a complaint to an airline company’s manager. Phrases like 'Otherwise, it will cause huge damage to your company's name' can be rephrased more politely.

coherence cohesion

You have included a greeting and a closing, which adds to the overall coherence of the letter.

task achievement

The letter describes the situation and makes a clear request for a refund, which shows an understanding of the task prompt.

7
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meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

210 words

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Topic Vocabulary:

unpleasant experience
inconvenience
unsatisfactory service
flight details
boarding process
cabin crew
in-flight amenities
discomfort
resolution
compensation
refund
sincere apology
customer satisfaction
travel experience

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You have traveled by air had an unpleasant flight. Write a letter to the airline company Manager about the following: - Describe the flight - Explain what was the problem - ask how this issue can be solved

The following is an essay submitted by one of our students. In some countries, governments are encouraging industries and businesses to move to regional areas outside the big cities. Do the advantages of this trend outweigh the disadvantages?

Few young people are leaving their homes from rural areas to study and work in cities. What are the reason? do advantages of this development outweigh its disadvantages?

Completing university education is thought by some to be the best way to get a good job. On the other hand, other people think that getting experience and developing soft skills is more important. Discuss both views and give your opinion.

In some countries, there has beeenan increase in the number of parents who are choosin to educate their children themselves at home instead of sending them to school. Do the advantages of home education outweigh the disadvantages?