You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, •say about the holiday and where you stayed •mention why you are unhappy about the hotel where you stayed •say what you would like the travel agency to do

✨ Do you want to improve your IELTS writing?

Dear Sir I am writing to share my disappointing experience with the hotel which I booked from your travel agency's online portal. We planned to spend our summer holidays in Canada, and I booked two rooms for my family, with booking reference id 12345, at the Grant Hayat

inn

Capitalize word

Inn

show examples

,Toronto Downtown. We chose

this

Linking Words

hotel because it was available at a very reasonable price including brunch and it was located near the Go Transit station.

Although

Linking Words

its amenities were above expectations,

their

Correct pronoun usage

its

show examples

receptionists were not as welcoming as we expected them to be.

Also

Linking Words

, we booked

this

Linking Words

facility because it included brunch, but they told us that they couldn't serve us breakfast during our stay because of an ongoing kitchen renovation activity. I request you to refund the money that you charged for breakfast in my resort booking.

Additionally

Linking Words

, I would suggest you set a process to verify the services promised during the inn booking to avoid

such

Linking Words

inconvenience in future. Yours faithfully, Sandeep

sandeepniet17Wed May 29 2024

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

While the letter effectively addresses all parts of the task, you could expand on your suggestions to the travel agency to make the letter more persuasive.

coherence cohesion

You could add more transitional phrases or sentences to further enhance the flow between points.

suitable writing tone

The use of polite, formal language is appropriate for a complaint letter.

complete response

The letter covers all essential information clearly and succinctly.

single idea per paragraph

Each paragraph serves a distinct purpose, which makes your letter easy to read and understand.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

163 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

Subpar accommodations
Customer satisfaction
Discrepancy in service
Unhygienic conditions
Lackluster amenities
Inattentive staff
Compensation
Unresolved issues
Misleading advertising
Formal grievance
Prompt resolution
Travel experience
Constructive feedback
Remedial action

What to do next:

Look at other essays:

7.5
band
As well as making money, businesses also have social responsibilities. To what extent do you agree or disagree?
Businesses have always sought to make a profit, but it is becoming increasingly common to hear people talk about the social obligations that companies have. I completely agree with the idea that businesses should do more for society than simply make money.
7
band
It is impossible to help all people in the world, so governments should focus on people in their own countries. To what extent do you agree or disagree?
Living in a world afflicted with climate change and regional conflicts, many people are contemplating the problem of whether we have inherent moral responsibilities for people living in other countries who are suffering from these disasters. In my view, despite empathising with the concern, I would prioritise local people's welfare.
6
band
People say in order to prevent illness and disease, governemt should focus on reducing environmental population and housing problems To what extent do you agree or disagree
In the modern age, some people think to protect their health, the government should prioritize environmental cleanup to mitigate health risks associated with pollution. The writer of this essay claims they have will results in paying attention to those social problems.
7.5
band
Nowadays, many people find it difficult to balance their work and personal lives. What are the reasons for this? What can employers do to help employees achieve a better work-life balance?
In today’s world, a number of people have difficulty having a work-life balance. This essay will examine the causes behind it and will try to propose a number of possible solutions to avoid them.
6.5
band
Some people think the best way to solve the traffic congestions in cities is to provide free public transports for 24 hours a day and 7 days a week. To what extent do you agree or disagree?
Some people opine that the most effective way to solve traffic congestion is to give free public transports all day long for citizens. However, I do not agree with this idea wholeheartedly, and I will explain why in the following paragraphs.

As well as making money, businesses also have social responsibilities. To what extent do you agree or disagree?

It is impossible to help all people in the world, so governments should focus on people in their own countries. To what extent do you agree or disagree?

People say in order to prevent illness and disease, governemt should focus on reducing environmental population and housing problems To what extent do you agree or disagree

Nowadays, many people find it difficult to balance their work and personal lives. What are the reasons for this? What can employers do to help employees achieve a better work-life balance?

Some people think the best way to solve the traffic congestions in cities is to provide free public transports for 24 hours a day and 7 days a week. To what extent do you agree or disagree?