You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, •say about the holiday and where you stayed •mention why you are unhappy about the hotel where you stayed •say what you would like the travel agency to do

Dear Sir I am writing to share my disappointing experience with the hotel which I booked from your travel agency's online portal. We planned to spend our summer holidays in Canada, and I booked two rooms for my family, with booking reference id 12345, at the Grant Hayat

inn

Capitalize word

Inn

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,Toronto Downtown. We chose

this

hotel because it was available at a very reasonable price including brunch and it was located near the Go Transit station.

Although

its amenities were above expectations,

their

Correct pronoun usage

its

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receptionists were not as welcoming as we expected them to be.

Also

, we booked

this

facility because it included brunch, but they told us that they couldn't serve us breakfast during our stay because of an ongoing kitchen renovation activity. I request you to refund the money that you charged for breakfast in my resort booking.

Additionally

, I would suggest you set a process to verify the services promised during the inn booking to avoid

such

inconvenience in future. Yours faithfully, Sandeep