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Writing Samples /
Band 7

You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter, •say about the holiday and where you stayed •mention why you are unhappy about the hotel where you stayed •say what you would like the travel agency to do

#holiday #quality #hotel #travel #agency #manager #•say #•mention
Dear Sir or Madam, I am writing
this
 letter to express my dissatisfaction with your hotel. I stayed in one of your hotels in New York City between 16-19th of May. I reserved a single room with a view of the city and breakfast. Unfortunately, I got a room on the second floor because of some changes my room was not ready.
This
 information devastated me, to be honest, I really count on
this
 view. I love waking up and looking through the window. I have to complain about breakfast too, at the reservation, I checked vegetarian options, but during breakfast only meat options were available. I realize my problems can look like trivia but for me are very important. Because of my inconvenience, I really want some discount for my next reservation. Personally, I believe, it is very unfair to treat guests in
this
 way. Thanks for understanding how I am feeling about
this
. Yours sincerely, John Wick
Submitted by dariusz.slusar on

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task response
Consider providing more specific details or examples regarding the issues you faced, such as describing the view you expected or the specific type of vegetarian food you anticipated. This would add more depth to your letter.
coherence cohesion
Ensure you review your writing for minor grammar and phrasing errors (e.g., "counted on this view" instead of "count on this view").
coherence
The letter contains a clear introduction, body, and conclusion, making it easy to follow.
writing tone
You successfully maintained a polite and formal tone throughout the letter, which is appropriate for this context.
task response
The issues were clearly stated and the complaint was effectively communicated with a request for action at the end.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Get your IELTS Essential Vocabulary List —
Topic Vocabulary:
  • Subpar accommodations
  • Customer satisfaction
  • Discrepancy in service
  • Unhygienic conditions
  • Lackluster amenities
  • Inattentive staff
  • Compensation
  • Unresolved issues
  • Misleading advertising
  • Formal grievance
  • Prompt resolution
  • Travel experience
  • Constructive feedback
  • Remedial action
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