You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company.

Dear Madam, My name is Lyla Albertson, a faithful customer who has been shopping at your outlet for 6 years. I am writing
this
letter to report the faulty television I bought from your shop two weeks ago. I got the 2024 Artel TV fully paid for on the 8th of November. I was assured
this
was the latest brand with the best quality pictures.
Nonetheless
, when I arrived home I discovered that the images on the
sceen
Correct your spelling
screen
scene
were blurry. I quickly called
the
Correct article usage
apply
show examples
customer service to notify
and
Correct pronoun usage
them and
show examples
was put on
holdinstantly
Correct your spelling
hold instantly
.
Nevertheless
, I visited the office and I was promised a technician who would come to check my television but I have still not been attended to. It has been 2 weeks now and
this
action is totally unacceptable. I demand a quick refund or replacement of the TV by the company as soon as possible or I will take
a
Remove the article
apply
show examples
legal action. I look forward to hearing from you within a week Yours faithfully, Lyla Albertson
Submitted by a_zamjonov99 on

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task achievement
Make sure to proofread for minor typographical errors, such as 'sceen' instead of 'screen' and 'put on holdinstantly' should be 'put on hold instantly.'
task achievement
Including specific details like a product reference number or customer service ticket number can strengthen your case.
suitable writing tone
The letter maintains a polite yet firm tone, suitable for a formal complaint.
single idea per paragraph
Each paragraph focuses on a single idea, making the letter easy to follow.

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