You bought a TV a week ago but when you got home it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company.

#tv #week #home #work #customer #service #report #help #company

Dear Madam, My name is Lyla Albertson, a faithful customer who has been shopping at your outlet for 6 years. I am writing

this

letter to report the faulty television I bought from your shop two weeks ago. I got the 2024 Artel TV fully paid for on the 8th of November. I was assured

this

was the latest brand with the best quality pictures.

Nonetheless

, when I arrived home I discovered that the images on the

sceen

Correct your spelling

screen

scene

were blurry. I quickly called

the

Correct article usage

apply

show examples

customer service to notify

and

Correct pronoun usage

them and

show examples

was put on

holdinstantly

Correct your spelling

hold instantly

Nevertheless

, I visited the office and I was promised a technician who would come to check my television but I have still not been attended to. It has been 2 weeks now and

this

action is totally unacceptable. I demand a quick refund or replacement of the TV by the company as soon as possible or I will take

Remove the article

apply

show examples

legal action. I look forward to hearing from you within a week Yours faithfully, Lyla Albertson

Submitted by a_zamjonov99 on Sat Jun 01 2024

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task achievement

Make sure to proofread for minor typographical errors, such as 'sceen' instead of 'screen' and 'put on holdinstantly' should be 'put on hold instantly.'

task achievement

Including specific details like a product reference number or customer service ticket number can strengthen your case.

suitable writing tone

The letter maintains a polite yet firm tone, suitable for a formal complaint.

single idea per paragraph

Each paragraph focuses on a single idea, making the letter easy to follow.

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
5Grammar mistakes
 

7 paragraphs

169 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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In cities and towns all over the world the high volume of traffic is a problem.What are the causes of this and what actions can be taken to solve this problem?

Smoking not only harms the smoker, but also those who are nearby. Therefore, smoking should be banned in public places.To what extent do you agree or disagree?