You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

#tv #week #home #work #calledcustomer #service #report #help #company

Dear Madam, My name is Lyla Albertson, a faithful customer who has been shopping at your outlet for 6 years. I am writing

this

letter to report the faulty television I bought from your shop two weeks ago. I got the 2024 Artel TV fully paid for on the 8th of November. I was assured

this

was the latest brand with the best quality pictures.

Nonetheless

, when I arrived home I discovered that the images on the

screen

Add an article

the screen

show examples

were

Change the verb form

was

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blurry. I quickly called customer service to notify them and was put on hold instantly.

Nevertheless

, I visited the office and I was promised a technician who would come to check my television but I have still not been attended to. It has been 2 weeks now and

this

action is totally unacceptable. I demand a quick refund or replacement of the TV by the company as soon as possible or I will take legal action. I look forward to hearing from you within a week. Yours faithfully, Lyla Albertson

Submitted by a_zamjonov99 on Sat Jun 01 2024

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task achievement

The letter effectively communicates the issue and necessary steps to resolve it. Make sure to always include specific details such as dates and descriptions of the problems encountered.

coherence cohesion

To improve the logical structure, consider providing a brief outline of the points you will discuss in the introduction and ensure that each paragraph focuses on a single aspect of your complaint.

task achievement

While the tone is generally suitable, try to maintain a slightly more objective and professional tone, especially when mentioning potential legal actions.

task achievement

You've included important details such as purchase date, product model, and previous actions taken, which are crucial for the reader's understanding.

coherence cohesion

Your letter has a clear structure with a defined introduction, body, and conclusion, making it easy to follow.

greeting and closing

Good use of formal language and a polite but firm closing statement, which adds to the effectiveness of your request.

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

8 paragraphs

170 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

Essentional vocabulary list for IELTS Writing 7+

Some schools are very strict about their school uniforms and the appearance of their pupils, while other schools have a very relaxed dress code. What are the advantages and disadvantages of children of having a school uniform?

Some people prefer to live in a house, while others think that there are more advantages living in an apartment. As there more advantages than disadvantages to living in a house rather than in an apartment?

In the future all cars, buses and trucks will be driverless. The only people travelling inside these vehicles will be passengers. Do you think the advantages of driverless vehicles outwigh the disadvantages?

Companies now prefer to hire people with good social skills as well as good academic qualifications. Do you think that social skills are now getting more important than educational qualifications?

Some businessses find that their new employess lack basic interpersonal skills such as skill. What are the causes and suggest possible solutions.