You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

#tv #week #home #work #calledcustomer #service #report #help #company

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Dear Madam, My name is Lyla Albertson, a faithful customer who has been shopping at your outlet for 6 years. I am writing

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letter to report the faulty television I bought from your shop two weeks ago. I got the 2024 Artel TV fully paid for on the 8th of November. I was assured

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was the latest brand with the best quality pictures.

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, when I arrived home I discovered that the images on the

screen

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the screen

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were

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was

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blurry. I quickly called customer service to notify them and was put on hold instantly.

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, I visited the office and I was promised a technician who would come to check my television but I have still not been attended to. It has been 2 weeks now and

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action is totally unacceptable. I demand a quick refund or replacement of the TV by the company as soon as possible or I will take legal action. I look forward to hearing from you within a week. Yours faithfully, Lyla Albertson

Submitted by a_zamjonov99 on Sat Jun 01 2024

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task achievement

The letter effectively communicates the issue and necessary steps to resolve it. Make sure to always include specific details such as dates and descriptions of the problems encountered.

coherence cohesion

To improve the logical structure, consider providing a brief outline of the points you will discuss in the introduction and ensure that each paragraph focuses on a single aspect of your complaint.

task achievement

While the tone is generally suitable, try to maintain a slightly more objective and professional tone, especially when mentioning potential legal actions.

task achievement

You've included important details such as purchase date, product model, and previous actions taken, which are crucial for the reader's understanding.

coherence cohesion

Your letter has a clear structure with a defined introduction, body, and conclusion, making it easy to follow.

greeting and closing

Good use of formal language and a polite but firm closing statement, which adds to the effectiveness of your request.

3
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

170 words

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You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

You need a website for your business, and you would like to ask your friend to build it. Write a letter to your friend. In your letter •Include a brief description of your business •Explain what you would like to have on the website •Provide some ideas on the use of images on the website.

Employers sometimes ask people applying for jobs for personal questions such as their hobbies and interest, and whether they are married or single. Some people say that this information may be relevant and useful. Discuss both side and give your opinion.

in many countries government are investing in new technology to deal with the public Why is this happening? do you think it is an approriate use of government money?

Several cities around the globe subscribed the idea of vertical development for residential buildings, others promtote independent houses in larger areas.

•Task 2: In many countries today, if people want to find work, they have to move away from their families and friends. Do you think the advantages of this development outweigh the disadvantages?