You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter • describe the problem you had with the tickets • say why you were unhappy with the staff • suggest what action the train company should take

Dear Sir or Madam, I am writing

this

epistle to express my annoyance about your services.

Additionally

,I could not catch the

train

although

the ticket was with me, honestly, it was very disappointing.

Initially

, I booked tickets for five members of my family and it cost me a thousand dollars, anyway, when we arrived at the

train

station to catch the

train

,

then

, the staff stopped us and they said that because the ticket date had expired. Notwithstanding, we tried to solve

this

problem , but, there were not any responses from either the employees or clients services , and

thus

, it was really disappointing.

However

, I ask you to solve

this

problem and give me a new ticket,

moreover

, I suggest that all staff need to

train

well.

Lastly

, as we all know that your company respect the client ,

thus

, I hope for speedy action on

this

matter and I look forward to hearing from you soon, Yours faithfully, Raheel