You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In the letter, explain the situation describe the suitcase and its contents say what you want the airline to do Write at least 150 words. You do NOT need to write any addresses.
Dear Sir/Madam,
I am writing to request information regarding my lost
suitcase
during my flight from Singapore to Sydney on the 28th of May 2024.
My suitcase
is black, has a height of 1.2m, a length of 2 m and weights of 12 kilograms. Furthermore
, there is a name tag on it, and it is locked with a red padlock. The suitcase
contains many valuables, including a diamond ring and necklace. Additionally
, it has my first-degree certificate, academic transcript, and job
offer letter. I urgently need my job
offer letter to sign and reply to it to my employer. If I do not send a signed job
offer letter by tomorrow, I might lose my job
.
I would like to ask the airline to communicate with its staff to locate my suitcase
. Given the urgency related to my job
, it would be great if you could locate my suitcase
by tomorrow. I hope you will reach out to my initial departure airport if my suitcase
is lost there.
I am looking forward to hearing from you soon.
Yours faithfully
TesSubmitted by ttesfalove on
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task achievement
Consider providing the flight number and any baggage tag numbers if possible. This additional information can help the airline locate your suitcase more efficiently.
coherence cohesion
The description of the suitcase is very clear, but the size dimensions of 1.2m height and 2m length appear unusually large for a typical suitcase. Ensure these measurements are accurate or provide a more commonly understood size description.
task achievement
The letter clearly outlines the problem, describes the suitcase and its contents, and states what action you want the airline to take. This is excellent for task achievement.
suitable writing tone
The tone of the letter is formal and appropriate for the situation, addressing the correct department and ending with a polite closing, which enhances the effectiveness of communication.