You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In the letter,  explain the situation  describe the suitcase and its contents  say what you want the airline to do  Write at least 150 words.  You do NOT need to write any addresses.

#holiday #airline #suitcase #customer #relations #department #situation #contents #addresses

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Dear Sir/Madam, I am writing to request information regarding my lost

suitcase

Use synonyms

during my flight from Singapore to Sydney on the 28th of May 2024. My

suitcase

Use synonyms

is black, has a height of 1.2m, a length of 2 m and weights of 12 kilograms.

Furthermore

Linking Words

, there is a name tag on it, and it is locked with a red padlock. The

suitcase

Use synonyms

contains many valuables, including a diamond ring and necklace.

Additionally

Linking Words

, it has my first-degree certificate, academic transcript, and

job

Use synonyms

offer letter. I urgently need my

job

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offer letter to sign and reply to it to my employer. If I do not send a signed

job

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offer letter by tomorrow, I might lose my

job

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. I would like to ask the airline to communicate with its staff to locate my

suitcase

Use synonyms

. Given the urgency related to my

job

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, it would be great if you could locate my

suitcase

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by tomorrow. I hope you will reach out to my initial departure airport if my

suitcase

Use synonyms

is lost there. I am looking forward to hearing from you soon. Yours faithfully Tes

Submitted by ttesfalove on Mon Jun 03 2024

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task achievement

Consider providing the flight number and any baggage tag numbers if possible. This additional information can help the airline locate your suitcase more efficiently.

coherence cohesion

The description of the suitcase is very clear, but the size dimensions of 1.2m height and 2m length appear unusually large for a typical suitcase. Ensure these measurements are accurate or provide a more commonly understood size description.

task achievement

The letter clearly outlines the problem, describes the suitcase and its contents, and states what action you want the airline to take. This is excellent for task achievement.

suitable writing tone

The tone of the letter is formal and appropriate for the situation, addressing the correct department and ending with a polite closing, which enhances the effectiveness of communication.

2
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

180 words

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