The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The pie charts illustrate the information asked by the visitors related to the
services
provided by the Parkway
Hotel
among 100 customers from 2005 to 2010.
Overall
, excellent and good
services
increased by a good margin and satisfactory
services
decreased over the period.
Whereas
poor and very poor
services
were reduced as per confirmed by the customers. It is conspicuous that the Parkway
Hotel
had 45% satisfactory results with the second highest 21% of poor
services
provided in 2005. The
hotel
received a 15% rating with very poor
services
and 14% with good
services
in 2005. The excellent reviews given by the customers were 5% in 2005. Probing ahead, the satisfactory
services
reduced from 45% to 17% in 2010.
Likewise
, 39% of good reviews were received in 2010 as compared to 14% in 2005. Excellent
services
were increased to 28% in 2010, which is a huge improvement for Parkway
Hotel
. The ratio of very poor
services
reduced to 4% in 2010.
In addition
, 12% of poor
services
which is less than 9% in the past year.
Submitted by rbtech65 on

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Vocabulary: Replace the words services, hotel with synonyms.
Vocabulary: The word "provided" was used 2 times.
Vocabulary: The word "increased" was used 2 times.
Vocabulary: The word "reduced" was used 3 times.

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