You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from the company

#tv #week #home #work #customer #service #report #help #company #action

Dear Sir, I am writing

this

letter to express my dissatisfaction regarding your product and services received from your company. My name is Harshit

kaur

Change the capitalization

Kaur

show examples

lives

Correct subject-verb agreement

live

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in Ottawa and

Add a missing verb

am a

show examples

frequent buyer

from

Change preposition

show examples

your store. I have been a prime member

since

Change preposition

for

show examples

thirteen years and never faced

issue

Add an article

an issue

show examples

this

before. Recently, I bought a Television,

Correct article usage

an LG

show examples

model 2024 with all

latest

Correct article usage

the latest

show examples

features.

However

, the TV started giving problems in just two days. It does not

connects

Change the verb form

connect

show examples

with

home

Correct pronoun usage

my home

show examples

WI-FI ,

due

Correct word choice

and due

show examples

to that I am unable to connect with any other online network.

Also

, it does not pair up with other devices

such

Phone

Fix the agreement mistake

Phones

show examples

Therefore

due to

its connectivity issue, it can not be operated. Your company promised a good product with return and exchange including, but it does not stand out as

such

Moreover

, after complaining to customer services, I did not receive a prompt response. So, I am entitled to ask for

reimbursment

Correct your spelling

reimbursement

or provide a solution. I am looking forward to hearing from you immediately, Yours Sincerely, Harshit Kaur

Submitted by harshitkaur321 on Sun Jun 30 2024

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coherence cohesion

Try to divide the text into more organized paragraphs. Each paragraph should focus on a single idea or issue.

task achievement

Be more specific about the television model and receipt details. Mentioning them can make your complaint stronger.

task achievement

You have clearly introduced yourself and explained the problem in a detailed manner.

task achievement

Your writing tone is appropriate for the context and maintains a polite but firm stance.

coherence cohesion

You have a proper greeting and closing which adds to the formal tone of the letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
13Grammar mistakes
 

8 paragraphs

174 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

customer service
purchased
faulty
malfunction
resolution
prompt
replacement
refund
technician
urgent
escalate
unsatisfactory
disappointed
appreciate
address

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Use cohesive linking words accurately and appropriately

Some people think that children who spend a lot of time reading children’s story book are wasting their time which could be better used doing other more useful activities. To what extend do you agree?

Success is often measured in terms of how much money somebody has earned. Do you think wealth is a good measure of success? How else could we measure whether somebody is successful or not?

Nowadays, families are not as close as in the past and a lot of people have become used to this. Why is this happening? Do the advantages of this trend outweigh the drawbacks? Give reasons for your answer and include any relevant examples from your own experience or knowledge.

The best way to make the road safer is to ask drivers to take a driving test each year. to What extend to you agree or disagree?

In the future, people may no longer be able to pay things in shops using cash. All payments may have to be made by card or using phone. Do you think this will happen one day? Why do you think some people might not be happy to give up using cash?