You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: • introduce yourself • explain the problem • and state what action you would like from the company

Dear Sir, I am writing
this
letter to express my dissatisfaction regarding your product and services received from your company. My name is Harshit
kaur
Change the capitalization
Kaur
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,
lives
Correct subject-verb agreement
live
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in Ottawa and
a
Add a missing verb
am a
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frequent buyer
from
Change preposition
of
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your store. I have been a prime member
since
Change preposition
for
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thirteen years and never faced
issue
Add an article
an issue
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like
this
before. Recently, I bought a Television,
LG
Correct article usage
an LG
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model 2024 with all
latest
Correct article usage
the latest
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features.
However
, the TV started giving problems in just two days. It does not
connects
Change the verb form
connect
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with
home
Correct pronoun usage
my home
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WI-FI ,
due
Correct word choice
and due
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to that I am unable to connect with any other online network.
Also
, it does not pair up with other devices
such
as
Phone
Fix the agreement mistake
Phones
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.
Therefore
,
due to
its connectivity issue, it can not be operated. Your company promised a good product with return and exchange including, but it does not stand out as
such
.
Moreover
, after complaining to customer services, I did not receive a prompt response. So, I am entitled to ask for
reimbursment
Correct your spelling
reimbursement
or provide a solution. I am looking forward to hearing from you immediately, Yours Sincerely, Harshit Kaur
Submitted by harshitkaur321 on

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coherence cohesion
Try to divide the text into more organized paragraphs. Each paragraph should focus on a single idea or issue.
task achievement
Be more specific about the television model and receipt details. Mentioning them can make your complaint stronger.
task achievement
You have clearly introduced yourself and explained the problem in a detailed manner.
task achievement
Your writing tone is appropriate for the context and maintains a polite but firm stance.
coherence cohesion
You have a proper greeting and closing which adds to the formal tone of the letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Essentional vocabulary list for IELTS Writing 7+

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Topic Vocabulary:
  • customer service
  • purchased
  • faulty
  • malfunction
  • resolution
  • prompt
  • replacement
  • refund
  • technician
  • urgent
  • escalate
  • unsatisfactory
  • disappointed
  • appreciate
  • address
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