You have a complaint about the hotel you stayed at while attending a meeting that was booked by the organizer of a company meeting. Write a letter to the organizer of the meeting and include: -Details about the meeting -The problem you face -What should be done

Dear Sir or Madam, I would like to express my dissatisfaction with the hospitality at the Hilton
hotel
Capitalize word
Hotel
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, where we stayed for two days during our business meet. It was an
executive level
Add a hyphen
executive-level
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meeting held on the 19th and 20th of August, 2024 to discuss the annual budget for the research and development expenditure of our company. We had 12 executives staying in executive suite rooms at the hotel. It was not a convenient stay by any stretch of
imagination
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the imagination
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. The service was not up to the mark,
for instance
, the sheets used to cover the bed were dirty, the staff was not aware of the directions to the various facilities in the hotel and to top it all, there was no manager to respond to the issues raised. I would strongly suggest that detailed
trainings
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training
pieces of training
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should be provided to the staff before allowing them to handle the guests and a manager should be appointed to handle customer grievances in
real time
Add a hyphen
real-time
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. Thank you for your consideration. Yours sincerely, Nihal.
Submitted by nihalshetty384 on

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task achievement
Your letter effectively addresses the task by providing the necessary details about the meeting, outlining the specific problems faced, and suggesting a course of action. However, including an additional sentence to summarize the impact of these issues on your overall experience might strengthen your complaint.
coherence cohesion
While the structure of your letter is clear and logical, consider connecting your ideas more explicitly to improve the flow of information. For example, you might use connecting phrases like 'Firstly,' 'Furthermore,' or 'Nonetheless' to guide the reader through your points.
coherence cohesion
Although each paragraph contains a single idea, consider breaking down more complex ideas into multiple paragraphs to enhance readability. For instance, separating the description of the meeting from the problems encountered could make your letter clearer.
greeting and closing
Your letter has a clear opening and closing, which adds to its coherence.
suitable writing tone
The tone of your letter is professional and polite, which is suitable for the context of a formal complaint to an organizer.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
Topic Vocabulary:
  • accommodation
  • dissatisfied
  • inconvenience
  • address the issue
  • compensatory measures
  • management
  • remedy
  • productive
  • experience
  • participation
  • amenities
  • unhelpful
  • conditions
  • remediation
  • ensure
  • comfortable
  • arrangement
  • foreseeable future
  • retrieve
  • corporate meeting
What to do next:
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