You bought a TV a week ago but when you got home you discovered it did not work properly. You called a customer service to report the problem but you have not yet received any help Write a letter to the company and in your letter: Introduce yourself Explain the problem And state what action you would like from the company
Dear Sir,
I am writing
this
letter to complain about costumer
Correct your spelling
customer
service
in your market shop
sets Samsung which are located in every shops
Change to a genitive case
shop's
center
.
On the 25th of April, I purchased the Change the spelling
centre
TV
Samsung World Screen 41 A from your local shop
which is situated on Bobur street
near my house. When I it bought at the Capitalize word
Street
shop
, shop
assistant checked it and it worked well. He introduced me clearly Correct article usage
the shop
how
Change preposition
to how
utilize
Add the particle
to utilize
this
TV
and its functions. And remind me that if I would
have any problem with utilizing Verb problem
apply
this
device I can call the
Correct article usage
apply
customers
Change the noun form
customer
service
during warranty
period which lasts 6 Add an article
the warranty
month
after buying.
When I turn on the Change to a plural noun
months
TV
at home it worked
well, but its Wi-Fi connection Wrong verb form
works
doesnt
work and I cannot connect Correct your spelling
doesn't
TV
Correct article usage
the TV
with
my home Wi-Fi set. I immediately called Change preposition
to
to
the Change preposition
apply
customers
Change to a genitive case
customer's
customers'
service
number which is written on the warranty page of the instruction books.
The assistant from customers
Change the noun form
customer
service
filled special form and said that,
they Remove the comma
apply
will sent
Wrong verb form
would send
specialist
to solve Add an article
a specialist
problem
in two days. But today is the 30th of April, they have not sent Add an article
the problem
a problem
specialist
yet.
I have the cheque and warranty, and I require Correct article usage
a specialist
pay
your attention to solve Verb problem
apply
problem
with my device as soon as possible. Add an article
the problem
a problem
Otherwise
I will refer to court Add a comma
Otherwise,
to
Change preposition
for
refund
.
I hope that you will answer me positively next two days.
Yours faithfully,
Mr. PatellCorrect article usage
a refund
Submitted by nazirovmuhammad71 on
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coherence cohesion
Work on improving the logical flow of ideas between and within paragraphs to enhance coherence.
coherence cohesion
Make sure that each paragraph contains a single idea that supports your main purpose.
task achievement
Check your letter for grammatical errors and ensure it is concise and to the point.
task achievement
Use a more formal tone to better match the context of a business letter.
greeting and closing
You included a clear introduction and closing, which are important elements of a formal letter.
task achievement
You provided specific details such as the date and location of the purchase which help support your complaint.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.