You have just come back from a long bus trip. You were unhappy with the service. Write a letter of complaint to the bus company stating your reason for writing the letter describing why you are unhappy making suggestions for improvement.
Dear Sir,
I am writing
this
letter regarding a problem with your Linking Words
bus
service in Brampton. I took your Use synonyms
bus
number 210Notrh to cover my 7-hour from Brampton to Owen Sound. The price included everything, Use synonyms
such
as food, insurance, and music. Linking Words
Although
it was expensive, I was expecting a comfortable long journey.
Linking Words
However
, the Linking Words
bus
departed 30 minutes later than the standard time. It was an unpleasant surprise, as I did not get notice in advance. Use synonyms
Moreover
, I was surprised when I learned my seat number was allocated to another passenger. The ticket office was severely negligent. Though I was moved to another seat, I waited for half an hour standing on the Linking Words
bus
. I was Use synonyms
also
disappointed to find that the refreshments included in the price were not provided during the whole journey.
Please take Linking Words
this
matter seriously, resulting in improved supervision and quality of Linking Words
bus
services.
you're, thankfully,
parmUse synonyms
Submitted by parminderbitti3 on
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task achievement
Include more specific suggestions for improvement to enhance the task achievement score. For example, you could suggest measures for better seat allocation or punctuality.
coherence cohesion
Ensure that each paragraph focuses on a single idea to improve the logical structure score. For example, separate the issues of seat allocation and refreshment service into distinct paragraphs.
task achievement
The letter clearly states the reason for writing and describes the issues faced during the bus journey.
coherence cohesion
The tone of the letter is appropriate for a formal complaint, and the closing is polite.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,