There have been some problems with the Internet service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the Internet company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

#internet #service #reliability #area #two #weeks #manager #company

Dear Sir / Madam, I am writing to complain about the Internet service I have been receiving from your company for the

last

2 months. I mean, I am not satisfied with the speed of my Internet connection.

Besides

, the website www.youtube.com does not open at all. I am a social media marketing manager and I am working with different social platforms. Every day I have to check a lot of new videos which are uploaded by new users. Low speed causes a lot of

inconveniences

Fix the agreement mistake

inconvenience

show examples

because I have to wait for the pages to open for more than a minute.

For

this

reason, I am not able to do the required amount of work and my boss is not happy about it. The www.youtube.com website is the crucial platform for my everyday tasks, so I am really concerned about that. I have checked my devices and all cables and I have not found any problems. I have

also

restarted my computer, but , unfortunately, it did not help. So, I would be really grateful if you could send an engineer to my home as soon as possible. I hope you can fix everything and solve my problems. I look forward

for

Change preposition

show examples

your reply. Sincerely yours, Anfisa Samedova

Submitted by samedovateacher on Thu Jul 18 2024

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task achievement

While the letter is quite clear, a more detailed description of steps already taken (e.g. specific troubleshooting steps) could strengthen the case for sending an engineer immediately.

coherence cohesion

Consider organizing the letter into more distinct paragraphs to enhance readability. For example, explore making a separate paragraph for each major point of the complaint.

task achievement

The letter covers all required points: the problems faced, the impact on work, and a request for a solution.

coherence cohesion

The opening and closing are polite and professional, contributing to a suitable tone.

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5Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

7 paragraphs

208 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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