The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The two pie charts compare the results of
questionnaire
Add an article
a questionnaire
of
customer Change preposition
on
service
in the Parkway Hotel in 2005 and 2010. Overall
, it can be clearly seen that customer satisfaction was significantly better in 2010 compared to 2005.
Looking into details in 2005 only 5 percent
and 14 percent
of customers
responded as excellent and good respectively. Most part of customers
just under Correct article usage
the customers
a
half Correct article usage
apply
were
responded as satisfactory. Reminder Unnecessary verb
apply
customers
were not satisfied with customer service
, specifically
21 Add a comma
specifically,
percent
said poor and 15 Change the spelling
per cent
percent
very poor.
In 2010 the percentage of Change the spelling
per cent
customers
who responded as excellent and good increased markedly. For example
excellent made 28 percent
while
good made 39 percent
. 17 percent
of responders said satisfactory which was much less than that of 2005. Poor and very poor responses from customers
were also
far less than in 2010 compared to 2005. For
instance
poor Add a comma
instance,
service
was 17 percent
meantime very poor service
was 12 percent
.Submitted by chartakinnovation on
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Vocabulary: Replace the words service, percent, customers with synonyms.
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Vocabulary: Rephrase the word "undefined" in your introduction.
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Vocabulary: Only 6 basic words for charts were used.
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Vocabulary: The word "compare" was used 3 times.
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