you recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter - describe the problem at the hotel - explain what the manager had said at the time - say what you want the manager to do.
Dear sir,
Last
week, I resided in your hotel and suffered significant inconvenience because of noise that heating system made. I am writing this
email to complain about that day in detail
In the morning, I found that the heater was making a small creaking sound. I immediately noticed the manager of your hotel and he told me that it was a temporary issue. However
, at lunchtime, the sound became louder than morning and the temperature of the room became continuously colder.
All the residents, including me, could not stand that issue. Thus
, we went to reception to file our complaint and the manager told us they would refund the residential fee for one day. However
, until now, I have not received any money and messages from your staff.
This
happening is not acceptable to me. I hope to receive your genuine apology and compensation as soon as possible. If I do not receive it by this
weekend, I will seek legal assistance to recover my damage.
Yours sincerely,
Minwoo ChunSubmitted by cmw9101 on
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suitable writing tone
Ensure you adhere strictly to formal letter structures and consider using formal phrases and expressions consistently throughout the letter.
complete response
For complete responses, be clear and concise when detailing issues and solutions, ensuring all elements of the question are addressed without redundancy.
greeting and closing
The letter uses appropriate greetings and endings, maintaining a polite and respectful tone throughout.
logical structure
The problem description and progression through the letter are clear and logical, generally maintaining coherence.
single idea per paragraph
The paragraphs are well-distinguished, each focusing on different aspects of the issue.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite