You live in a small university town.Last week you drove to a big city about two hours away to buy a new laptop at a good price.You worked on the laptop all week and finished writing a long assignment that is due shortly. However,this week it doesn't even switch on.Write to the store.In your letter : • Tell the store where you live & what happened • Explain the problem with your laptop • State what action you would like the store to take
Dear Sir/Madam
I am writing to inform you about an issue with a
laptop
I purchased from your store last
week.I live in a small university town and I drove to a big city about two hours away to buy the laptop
at a good price.The laptop
was working well and I was able to finish my long assignment in a short time. Unfortunately,this
week it doesn't even switch on.I assumed it was a temporary issue,but the problem persists
According to
your store's police
you must replace my Add a comma
police,
laptop
.I called your manager about this
problem and they said that they would replace my laptop
. But I haven't received any
Correct determiner usage
a
laptop
yet.As I live quite far from your store,a two hour
drive away,it would be very costly and inconvenient for me
Add a hyphen
two-hour
Therefore
,I would be greatly appreciate
it if you send me a new Change the verb form
greatly appreciate
laptop
. Because I'm very busy these days and I need a laptop
for my studies
I look forward to your reply and resolution to my problem
Yours faithfully,
JasmineSubmitted by omondavlat91 on
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task response
While your letter includes all necessary points, it could be improved by providing more specific details about the laptop, such as the make and model. Mentioning the date of purchase would also strengthen your argument.
coherence cohesion
Ensure that each paragraph has a single clear idea. For instance, separating the explanation of the problem from your request to the store would improve clarity and readability.
task response
The letter maintains a polite and professional tone throughout, which is suitable for this type of formal communication.
coherence cohesion
You've included a clear greeting and closing, which contributes to the formal structure of your letter.
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