You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem But you have not yet received any help Write a letter to the company and in your letter . introduce yourself . explain the problem . and state what action you would like from the company
Dear Sir or Madam
I am writing to complain about
TV
and I am very dissapointing
with the Correct your spelling
disappointed
customer
service
.
Firstly
, I am a customer
of your company, last
week i
bought a Change the capitalization
I
TV
. Also
I called your Add a comma
Also,
customer
service
about fixing my TV
but they have not solved the problem.
Secondly
, a week later after I buying
the Change the form of the verb
bought
TV
, I found out that, it is not work
properly. Change the verb form
is not working
Also
Add a comma
Also,
customer
service
is very dissapointing
and they do Correct your spelling
disappointing
seemed
to make Change the verb form
seem
matter
worse. Fix the agreement mistake
matters
Next
when we try to watch Add a comma
Next,
TV
it did
not work and there Wrong verb form
does
are
a lot of Change the verb form
is
problem
.
I would like to request that ifChange to a plural noun
problems
i
Change the capitalization
I
called
again, Wrong verb form
call
Correct your spelling
customer
custome
Correct your spelling
customer
service
will help me also
come to my home and fix my TV
or changed
my Wrong verb form
change
TV
to another one. Next
if you Add a comma
Next,
refunded
my money would be grateful.
I look forward to receiving a full refundWrong verb form
refund
Submitted by omondavlat91 on
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task achievement
To improve task achievement, ensure that details such as purchase date, model number, and specific issues with the TV are clearly mentioned. This will make the complaint more precise and impactful.
coherence cohesion
To enhance coherence and cohesion, focus on connecting ideas smoothly. Use transitional phrases to guide the reader through the points you are making.
coherence cohesion
Consider breaking down the main body into clearer paragraphs. Each paragraph should discuss a single idea to avoid confusion and make the letter easier to read.
greeting and closing
The greeting and closing of the letter are polite, which sets a respectful tone.
task achievement
The writing tone is suitable and courteous, making the complaint come across as professional and reasonable.
task achievement
You managed to cover the key elements of the task: introducing yourself, explaining the problem, and stating the desired action.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,