You recently visited a new restaurant in your neighborhood, but you were not satisfied with the service. Write a letter to the restaurant manager. In your letter: Describe the situation that led to your dissatisfaction. Explain how you felt about the service you received. Suggest what you would like the restaurant to do to improve their service.
Dear Sir or Madam,
I hope
this
letter finds you well . My name is Pouria and I am one of your restaurant customers.
I have decided to write you this
letter to express my dissatisfaction with your services about my last
night's experience at your place . I believe that helpful feedback can improve your business .
At first sight , The restaurant was not clean at all . The dishes had steins and the floor was dirty too . The most important factor for a nice meal is to feel it is healthy which I did not get from your plates .
Moreover
, Your crew were not polite at all , They did not answer my questions about food and it seemed like they were in a hurry to take the order as soon as possible which made me uncomfortable .
In addition
to what has already been said , foods are very expensive compared to other restaurants and the costs can be more affordable .
I hope you fix this
issues
so I will remain your customer in the future .
Yours sincerely ,
Pouria SharifzadFix the agreement mistake
issue
Submitted by pouria.sharifzad on
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task achievement
The letter provides a clear description of the problem, but it would be more impactful if it included specific examples or incidents to illustrate the dissatisfaction in more detail.
coherence cohesion
Ensure that all points flow logically from one to the next. While your ideas are well-organized, some transitions between paragraphs could be smoother.
greeting and closing
The closing is polite and effectively conveys your hope for improvement.
single idea per paragraph
Each paragraph addresses a single idea, enhancing clarity and coherence.
suitable writing tone
Your tone is suitable for a formal complaint letter, remaining polite while expressing dissatisfaction.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.