IELTS Writing Correction Service /
Writing Samples /
Band 6.5

You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.

#hotel #business #trip #service #manager
--- **Dear Manager,** I am writing to express my disappointment with the meal and service during my recent visit to your restaurant. I had chosen your establishment to celebrate my graduation, having heard many praises about your cuisine. I invited my family and close friends, expecting a memorable experience. Unfortunately, despite making an early reservation, we had to wait for half an hour to be seated. The service was slow, and when the food
finally
 arrived, it was bland and
flavorless
Change the spelling
flavourless
show examples
—completely contrary to the reviews I had heard.
Moreover
, when I raised my concerns with your staff, they responded with indifference,
further
 dampening our celebration. In light of these issues, I request a refund for our visit or, alternatively, a significant discount on a future reservation as a gesture of goodwill. I hope you take
this
 feedback seriously and improve your service. Yours faithfully, Opinderdeep Kaur ---
Submitted by opindersandhu35 on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
Consider dividing the letter into additional paragraphs to clearly differentiate between the description of problems, the effects on your stay, and your suggestions for compensation.
task achievement
Ensure that all aspects of the task are explicitly covered. For example, you might want to elaborate more on how the service issues specifically affected your special occasion.
coherence cohesion
The greeting and closing are appropriate and courteous, which adds to the overall tone of your letter.
task achievement
The tone is polite yet firm, and you clearly communicate your feelings of disappointment and your request for compensation.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

What to do next:
Look at other essays: