You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.

--- **Dear Manager,** I am writing to express my disappointment with the meal and service during my recent visit to your restaurant. I had chosen your establishment to celebrate my graduation, having heard many praises about your cuisine. I invited my family and close friends, expecting a memorable experience. Unfortunately, despite making an early reservation, we had to wait for half an hour to be seated. The service was slow, and when the food

finally

arrived, it was bland and

flavorless

Change the spelling

flavourless

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—completely contrary to the reviews I had heard.

Moreover

, when I raised my concerns with your staff, they responded with indifference,

further

dampening our celebration. In light of these issues, I request a refund for our visit or, alternatively, a significant discount on a future reservation as a gesture of goodwill. I hope you take

this

feedback seriously and improve your service. Yours faithfully, Opinderdeep Kaur ---